Job Description
The organization
Why Join Us? It’s More Than a Job in Retail, It’s Your Story.
At Public Group, we believe in the power of our people in a sustainable way. That’s why we’re not just focused on what you do, but who you become. We’re committed to fueling your growth, because when you win, we all win. Imagine a place where you feel supported, valued, and empowered to make a real difference. A place where you can build a career you love, to leave your mark in our story!
Public Group strategically invests to create an ecosystem of innovative scaleups around its core Omnichannel Retail business, with the objective to provide exciting customer experiences powered by operational excellence. We bring together technology, talent & entrepreneurship to create value in the Greek market & society.
Our Omnichannel retail, in Greece and Cyprus, is the love brand Public, a Leading Omnichannel Home Living, Tech & Entertainment Retailer with long lasting heritage. Innovation is part of our DNA. Through our ecosystem of startups and organizations, - iRepair, Klarna, Douleutaras.gr, SVUUM, Bookvoice, BOX NOW, our tech PublicNEXT, Endeavour, Big PI, Metavallon, & Venture Friends - we offer pioneer services to our consumers. We operate 60 stores, 3 eShops and an ecosystem of digital properties such as: public ticketing, public business and bookfriends.gr.
We are looking for a Digital Merchandising Specialist to join our team and take ownership of the on-site discovery experience for our Entertainment, Merchandise & Personal Care categories. Our team is exclusively responsible for how customers find, browse, and filter products across Public.gr,Public.cy & PublicBusiness.gr — from the moment they click the search bar to the products they see on a category page.
You will own search, navigation, and merchandising decisions across your category portfolio, working at the intersection of data, UX, and commercial strategy.
Responsibilities:
- Own the end-to-end search experience for your categories — from pre-click recommendations and autosuggest behavior to the final search results page, optimizing for conversion, success rate and findability
- Manage and continuously improve the Mega Menu, category tree, and on-page navigation across PLPs and category landing pages
- Curate Product Listing Pages (PLPs) — the products displayed and their ordering across categories such as Gaming, Beauty, Toys, Books and more
- Design and maintain filter logic (brand, attributes, price, etc.) on each PLP, balancing usability with commercial priorities
- Monitor performance daily across GA4, Microsoft Clarity, internal sales dashboards and organic traffic; flag anomalies and surface opportunities proactively
- Run quarterly deep-dive category overhauls — a full revamp of Filters, Synonyms and Sorting Rules for one underperforming major category per quarter
- Conduct ongoing competitor analysis on search, navigation, taxonomy and filter design, translating findings into actionable changes
- Define AI product logic for your scope — recommendation rules and front-end/back-end automation behavior — and build business cases for new tools you propose
- Maintain category tree health: mapping, cleaning unused “ghost” categories, and standardizing seasonal structures
- QA new features, tools and digital merchandising changes before they go live
Requirements:
- 1–3 years of hands-on experience in eCommerce, digital merchandising, web analytics or a related field
- Strong analytical mindset; comfortable with GA4, Microsoft Clarity (or similar session-recording/heatmap tools) and turning raw data into decisions
- Solid understanding of how users navigate an eCommerce site — search behavior, category browsing, filter usage
- Familiarity with on-site search engines, navigation taxonomies, or product feed management is a significant plus
- Strong Excel/Google Sheets skills; able to manipulate large datasets and build reports
- Detail-oriented; you notice when a filter is missing, a category is mislabeled, or a search query returns the wrong results
- Commercial mindset — you understand that every merchandising decision has a direct sales impact
- Curiosity about AI tools and how they can be applied to on-site discovery and content operations
- Excellent communication skills in Greek and English; you will be aligning daily with content, tech, category and commercial teams
- Bachelor’s degree in Marketing, Business or related field
What we offer:
- 💼 Competitive compensation & benefits package
- 💰 Performance-based bonus scheme
- 🧑⚕️ Comprehensive life & health insurance
- 🏡 Flexible hybrid working model – to support your work-life balance
- 🧡 Psychological support via a professional helpline for you and your family
- 🚀 Career growth opportunities in a role that evolves with you
- 🎉 Valuable experience in a well-known and fast-growing organization
- 📚 Continuous learning and upskilling through tailored programs
- 🏃🏽♂️ Employee Wellness Program – office Pilates & sports teams (padel, football, volleyball & more)
- 🚗 Alternative transportation with company shuttle buses to our offices
- 📲 Exclusive access to our employee app, OrangeGen, packed with tools, news & perks
What Does OrangeGen Offer?
- 🔗 Connect: Engage with your colleagues and management seamlessly, ensuring you’re always in the loop and part of our dynamic community.
- 🎉 Recognize: Celebrate achievements and milestones with a culture of recognition that boosts morale and fosters a positive work environment.
- 🏆 Custom Rewards: Enjoy personalized rewards and kudos, tailored to recognize your unique contributions and achievements.
By joining us, you’ll be part of a forward-thinking company that prioritizes open communication, employee recognition, and personalized rewards.
Are you ready to be the next #OrangeGen maker?
Orange Gen, is our team of 2.200 people who are committed to cultivating an innovative retailtainment environment, supporting continuous development, and embracing flexibility—all while placing customer centricity at the forefront. We believe in fostering a culture that values your contributions, boosts your ambitions, and supports personal and professional growth. “Joy at Public” is our main motto which lies in creating a workplace where every individual is empowered to excel and evolve, always keeping the customer at the heart of our endeavors. We like to share our moments under the #OrangeTeam celebrating all team’s achievements and Orange Marks Stories!
All applications will be treated with the strictest confidentiality.
