Job Description
RainFocus, one of the most innovative software companies, is in search of an exceptional HR Generalist.
About RainFocus
RainFocus is a next-generation event management and marketing platform helping the world’s leading organizations create meaningful, data-driven experiences at scale. We are a fast-growing, people-first company that values collaboration, continuous learning, and celebrating the wins of our team. When you join RainFocus, you join a culture that invests in you.
Position Summary The HR Generalist is a key member of the RainFocus People team, supporting the day-to-day operations of the HR function and serving as a trusted resource for employees and managers across the organization. This role plays an important part in shaping the employee experience — from recruitment and onboarding through performance, compliance, and everything in between. We are looking for someone with 3–5 years of broad HR experience who brings both operational excellence and a genuine passion for people.
Duties & Responsibilities
Talent Acquisition & Onboarding
- Partner with hiring managers to recruit, interview, and hire qualified candidates for open roles, ensuring a positive and efficient candidate experience.
- Conduct or coordinate background checks and employment eligibility verifications.
- Develop and deliver a welcoming new hire orientation experience that sets employees up for success from day one.
HR Programs & Operations
- Administer and execute HR programs across compensation, benefits, leave, performance management, recognition, and employee development.
- Review, track, and document compliance with mandatory and non-mandatory training, certifications, and professional licensure requirements.
- Implement and support employee recognition programs that reinforce RainFocus culture and values.
- Handle employment-related inquiries from employees, applicants, and managers, escalating sensitive or complex matters appropriately.
Employee Relations & Compliance
- Attend and support employee disciplinary meetings, investigations, and terminations with professionalism and discretion.
- Ensure HR practices comply with federal, state, and local employment laws and regulations; regularly review and update policies accordingly.
- Stay current on HR trends, regulatory changes, and best practices in talent management and employment law.
Supervisory Support
- May assist with oversight of scheduling, assignments, and workflow for HR support staff.
- May support managers in delivering constructive, timely performance evaluations.
- Perform other duties as assigned.
Required Skills & Abilities
- Excellent verbal and written communication skills with the ability to engage confidently at all levels of the organization.
- Strong interpersonal, negotiation, and conflict resolution skills.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
- Strong analytical and problem-solving capabilities.
- Ability to act with integrity, professionalism, and strict confidentiality.
- Thorough working knowledge of employment-related laws and regulations.
- Proficiency with Microsoft Office Suite and HRIS/talent management systems; ability to quickly learn new platforms.
Education & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field required.
- 3–5 years of progressive HR Generalist experience in a professional environment.
- SHRM-CP or PHR certification strongly preferred; active pursuit of certification is a plus.
Why work at RainFocus
At RainFocus, we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events worldwide. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, and generous PTO.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
