Job Description
We are looking for a Junior Account Manager Italy to join our international B2B brand RateHawk, develop our business and make the travel world better together!
Job Responsibilities
Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
Collaborate with the sales team to identify and grow opportunities within the territory;
Follow-up with existing and new partners in order to provide system training;
Position the brand within the travel trade through ongoing product presentations and networking events;
Address incident issues, ensuring partners support;
Payments control: oversee and ensure accuracy in transaction processing;
Spend approximately X% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Maximize and develop API deals with the potential and existing partners.
Relevant experience. Ideally, 1 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Languages knowledge. Fluent in Italian and English, other languages as a plus;
Readiness for business trips. 20 – 30% of working time might be required for market visits.
Flexible schedules and opportunity to work remotely. Candidates from Milan can visit the office if they want to.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
My Time Day Off — an extra non-working day without loss of compensation.
