Job Description
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
We are looking for a creative and culturally attuned Communications Associate (French) to support our brand’s growth and engagement across digital platforms in francophone markets. The ideal candidate will bring strong experience in content creation, social media management, and community engagement, combined with a solid understanding of French-speaking audiences across Africa.
This role is perfect for someone who is both creative and strategic, thrives in a fast-paced environment, is passionate about building meaningful online communities through compelling content, and can communicate fluently in both French and English.
As the Communications Associate (French), you will:
1. Social Media & Content Execution
- Create simple, clear posts in French for all RH social channels targeting francophone markets.
- Plan weekly and monthly content with guidance from the Manager.
- Adapt content to each platform (LinkedIn, Twitter/X, Instagram, Facebook) while ensuring cultural relevance for French-speaking audiences.
- Write captions in French, design simple graphics (or brief a designer), and schedule posts.
- Lead on French-language content across all markets.
2. Writing & Messaging
- Write simple, clear, and human-centered messages in both French and English.
- Create blog posts, email copy, social posts, and scripts tailored to francophone audiences.
- Review French content for grammar, clarity, and consistency.
- Help maintain the Reliance Health tone of voice across francophone markets.
3. Internal Communications Support
- Help draft internal updates, announcements, and newsletters in French where required.
- Work with cross-functional teams to understand what needs to be communicated to French-speaking staff and stakeholders.
- Write messages that are easy to understand for staff across all francophone markets.
4. Reporting & Analytics
- Track performance of posts and campaigns across francophone markets.
- Prepare monthly dashboards with insights specific to French-speaking audiences.
- Use data to explain what worked and what needs improvement.
- Suggest small changes to improve performance within francophone markets.
5. Campaign Support
- Help plan and run marketing and communications campaigns targeted at francophone markets.
- Coordinate with product, sales, clinical, and leadership teams to ensure French-language campaigns are accurate and on-brand.
- Keep campaign tasks on schedule and communicate progress.
6. Brand & Tone Governance
- Ensure all French content follows brand guidelines and maintains accuracy in translation and messaging.
- Keep messaging aligned across francophone markets and flag inconsistencies between French and English content.
- Alert the Manager when French content does not fit brand values or cultural context.
7. Cross-functional Collaboration
- Work with Sales, Product, Clinical, and Leadership teams to gather information and produce French-language content.
- Serve as a cultural and linguistic bridge between English-speaking teams and francophone markets.
- Share updates clearly when working remotely across different markets.
8. Continuous Learning & Light Strategy
Stay updated on social trends across francophone African markets.
Suggest content ideas that resonate with each French-speaking country’s audience.
Support the Manager in making strategic improvements to French-language content and communications.
Bachelor’s Degree or HND in any discipline required.
Must have completed NYSC or have a valid exemption letter.
Proficiency in Microsoft Office Suite.
Proficiency with social media tools and CRM tools.
Very strong writing skills in both French and English (clarity, grammar, and structure in both languages).
Ability to work effectively in a remote environment.
Fluent in both French and English, with an understanding of francophone African digital culture.
Data literacy (comfortable with dashboards, metrics, and insights).
Nice To Have
- Basic design or video editing skills (Canva, CapCut, etc.).
- Experience with health tech, fintech, or B2B content.
- Experience working across multiple francophone markets (e.g. Senegal, Côte d’Ivoire, Cameroon).
- Skills in Zoho and Adobe Suite.
- Previous experience in content creation and creative writing for French-speaking audiences.
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
- Remote-First Environment
Work from anywhere while staying connected to a vibrant, collaborative team.
- Competitive Salary and Benefits We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
- Premium Health Insurance
Comprehensive health coverage for you and your family, because your well-being comes first.
- Unlimited Leave
Take the time you need when you need it—no limits, no questions.
- Meaningful Impact
Play a key role in transforming customer experiences and shaping healthcare innovation.
- Collaborative Work Culture
Join a supportive, inclusive, and team-focused environment that celebrates diversity.
- Growth Opportunities
Access tools, mentorship, and resources to elevate your skills and career.
- Learning & Development Allowance
We provide an allowance to support your ongoing professional growth and skill enhancement.
This is more than a job—it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.
