Job Description
Position Title: Technical Writer / Training Product Support Specialist
Location: Hybrid to Aberdeen Proving Grounds, MD
Clearance Requirement: Active Secret Clearance
Employment Type: Full Time
Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems.
We are seeking a SeniorTechnical Writer to lead the creation, maintenance, and delivery of high-quality technical documentation and training content in support of a U.S. Army Program of Record. This role serves as the critical bridge between software engineering teams and end users, ensuring that evolving system capabilities are translated into clear, accessible, and actionable materials. You will ensure documentation is consistently accurate, up-to-date, and aligned with software release cycles, while enabling end users to confidently understand and apply system functionality. Partnering closely with engineering teams, you will distill complex technical changes into concise outputs and establish standardized, scalable, and audit-ready documentation processes. Your work will directly support high-quality training and technical materials that successfully pass Validation & Verification (V&V) with minimal rework.
This role requires an Active DoD Secret Clearance.
WHAT YOU WILL BE DOING
Own End-to-End Technical Documentation
Develop, update, and maintain Technical Manuals (TMs), user guides, and system documentation
Ensure all documentation reflects current system functionality and operational workflows
Establish documentation standards, templates, and style consistency across deliverables
Translate Complex Software into Clear Content
Work closely with Agile software teams to understand system architecture, features, and updates
Convert technical requirements and code changes into clear, concise, user-focused documentation
Produce content for both technical and non-technical audiences
Manage Documentation Lifecycle & Release Alignment
Align documentation updates with software release cycles (quarterly and bi-annual releases)
Implement version control and configuration management best practices
Maintain traceability between system requirements, features, and documentation
Support Training Content Development
Develop and update Training Support Packages (TSPs) and Computer-Based Training (CBT) materials
Ensure documentation supports institutional, operational, and field training needs
Structure content using ADDIE or Systems Approach to Training (SAT) principles
Lead Validation & Quality Assurance
Conduct reviews, edits, and quality checks for accuracy, usability, and compliance
Support Validation & Verification (V&V) activities for documentation and training materials
Incorporate stakeholder feedback from engineering teams, program offices, and end users
Collaborate Across Stakeholders
Partner with engineers, product owners, and military stakeholders to gather and validate information
Participate in Agile ceremonies (PI planning, sprint reviews, demos) as the documentation lead
WHAT YOU HAVE DONE
Technical Writing Expertise
8–10+ years of experience in technical writing, documentation, or training content development within DoD or similar environments
Proven ability to create clear, structured documentation for complex software systems
DoD & Program Experience
Experience supporting a Program of Record (POR) within the DoD acquisition lifecycle
Familiarity with military training documentation, Technical Manuals (TMs), and TSPs
Software & Agile Integration
Experience working directly with software development teams in Agile environments
Ability to interpret technical designs, system behavior, and requirements
Instructional & Documentation Methodologies
Experience applyingADDIE or Systems Approach to Training (SAT)
Understanding of documentation lifecycle management, versioning, and configuration control
Professional Skills
Exceptional written and verbal communication skills
Strong attention to detail and commitment to accuracy
Ability to manage multiple priorities and deadlines independently
Requirements
Active DoD Secret Clearance
Bachelor’s Degree
Willingness to travel for integration, testing, and fielding events
EVEN BETTER
Direct experience developing and maintaining Technical Manuals ™ and Training Support Packages (TSP) for Army systems
Familiarity with CECOM and TRADOC documentation and approval processes
Experience documenting systems such as Electronic Warfare Planning and Management Tool (EWPMT)
Knowledge of Army training doctrine and policies
Experience with TADSS and integration into training documentation
Proficiency with documentation tools (e.g., MadCap Flare, Confluence, SharePoint, version control systems)
At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.
It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have community ambassadors and regular community events.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
