Job Description
Do you have strong attention to detail and enjoy work that makes a meaningful client impact? ReSource Pro is seeking Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team.
Come Join ReSource Pro!
Your role:
ReSource Pro is seeking a Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team. In this role, you’ll conduct phone and virtual premium audits with insured businesses to ensure accurate classification and reporting of Workers’ Compensation and General Liability exposures.
We contract the best because we believe great people create exceptional experiences. That’s why we partner with individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
In This Role, You Will:
- Schedule and conduct phone and virtual audits with insured clients, including interviews, walkthroughs, and verification of business operations.
- Collect, organize, and verify documentation via secure portals, email, or follow-up calls/virtual meetings.
- Prepare and submit detailed audit reports that meet time service expectations.
- Maintain clear and professional communication with insureds and internal stakeholders throughout the process.
- Identify and escalate issues that could impact client satisfaction or carrier relationships.
- Collaborate with colleagues and leaders to uphold quality standards and a positive, respectful workplace culture.
What you need to be successful:
- High School Diploma or GED.
- Provide personal phone, laptop and/or computer.
- 3–5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role preferred.
- 1–2 years of independent field-based work experience preferred.
- Strong organizational and time-management skills with the ability to meet deadlines.
- Proficiency with audit systems and tools; comfort using video conferencing platforms (e.g., Zoom, Microsoft Teams).
- Excellent communication and interpersonal skills for building client relationships.
- Ability to analyze data, spot discrepancies, and explain findings clearly.
- A proactive, professional, and detail-oriented approach.
Your Compensation:
As a contractor, you have the flexibility to propose your own rate for this engagement. Compensation will be based on the mutually agreed rate between the contractor and the company, taking into consideration the scope of work, experience, and industry standards. Please provide your desired hourly or project-based rate when applying. Note that as a 1099 contractor, you will be responsible for your own taxes, insurance, and any other employment-related expenses. The budget for this position is $33.50-$38.50 per billable hour.
Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
- Behavioral Interview with Talent Acquisition
- Online Assessment
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
