Specialist Learning Management System Administrator

Job Description

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

Overview

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability.
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels).
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports).
• Build and manage LMS vendor relationship and oversee LMS platform upgrades.
• Create best practices around monitoring overall system performance and uptime.
• Assess, build, and audit key learning metrics – develop reporting for the enterprise.
• Proactively handle key LMS issues, password resets, and LMS troubleshooting.
• Lead training & develop LMS sessions for business-unit scouts across the organization
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units)
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s
• Create, Assign, and analyze training for all learning populations, talent, and career paths.
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments.

Stakeholder Partnership

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations.
• Provide and present regular updates on LMS status, learning metrics, and training progress.
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership.

Full-Cycle LMS Administration

• Own the end-to-end LMS enterprise development, integration, and stabilization.
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners.
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values.
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions.
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets.
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators.

Technology & Tools

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity.
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture.

External Representation

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities.

Location & Travel Expectations:

• This role will be based out of theScout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity.
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access.
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers.
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights.
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations.
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed.
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met.
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations.
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].