About Sequence Health (a Guideway Care Company)
As a Guideway Care Company, we offer full-service medical contact center and patient conversion solutions for healthcare organizations.
We were founded in 2004 and operate within the Hospitals and Health Care industry, with 201-500 employees. Our medical contact center handles inbound and outbound calls, schedules appointments, sends reminders, and provides clinical triage and NurseLine services. This supports patients and helps providers streamline their processes.
Our patient conversion solutions help healthcare providers attract new patients, increase referrals, and engage existing patients. We do this through services like healthcare lead generation, search engine optimization, and social media management. We also offer online seminars, webinars, and educational videos as lead generation tools.
We help organizations implement CRM systems and chronic care management programs to manage customer interactions and their growing patient base. We also support the entire patient journey, from initial appointments and in-office consultations to post-consult follow-up and patient retention. Our solutions ensure appointment adherence, help patients follow prescribed treatment plans, and provide visibility into the clinical and financial impact of outreach programs. We have expertise in care coordination, patient engagement, outcomes management, marketing, healthcare information technology, SaaS, digital marketing, HIPAA compliance, cloud computing, patient reported outcomes, patient/provider relationship management, and EMR integration.
Mission & Values
Our mission is to deliver patient conversion solutions that help healthcare organizations. This includes increasing lead capture, converting more leads into patients, growing revenues, and streamlining internal operations.
We prioritize continuously improving the patient healthcare experience, making patients a top priority for the organizations we serve. Our goals include driving more leads, enhancing the patient care experience, and helping healthcare organizations grow.
Frequently Asked Questions
Sequence Health offers full-service medical contact center solutions, including inbound and outbound call management, appointment scheduling, reminders, clinical triage, and NurseLine services. They also provide patient conversion solutions, which encompass healthcare lead generation, search engine optimization, social media management, online seminars, webinars, and educational videos. Additionally, they assist with CRM system implementation, chronic care management programs, and support throughout the patient journey, from appointment setting to patient retention and compliance with treatment pathways.
Sequence Health views patient conversion as going beyond mere engagement and outreach. It involves building trust with patients, helping them understand their health conditions, and improving their overall experience with the healthcare provider. The aim is to convert actions into results for medical programs by attracting, engaging, and retaining suitable patients.
Sequence Health measures patient conversion using various methods, including scales developed by healthcare researchers and providers. Examples include the Patient Activation Measure (PAM), which assesses four levels of patient activation, and the Patient Health Engagement (PHE) scale, a questionnaire that explores nine items related to a patient’s feelings about their illness and care.
Sequence Health describes the patient conversion journey as having six steps: awareness, help, care, treatment, behavioral change, and proactive health. This journey outlines how patients comprehend and engage with their diagnosis and manage it with the support of their physicians and care providers.
Sequence Health (a Guideway Care Company) was founded in 2004.
Sequence Health (a Guideway Care Company) is active in the Care Coordination, Patient Engagement, Outcomes Managment, Marketing, Healthcare Information Technology, Saas, Digital Marketing, Hipaa Compliance, Cloud Computing, Nurseline, Patient Reported Outcomes, Patient/provider Relationship Management, and Emr Integration markets.
Sequence Health (a Guideway Care Company) has 201-500 employees.
Sequence Health (a Guideway Care Company) hires globally with a remote-first approach, allowing employees to work from anywhere.
Sequence Health (a Guideway Care Company) is not actively hiring at the moment. Check back later for new opportunities.
Yes, Sequence Health (a Guideway Care Company) is a remote-first company.
Sequence Health (a Guideway Care Company)'s website is sequencehealth.com .
You can find Sequence Health (a Guideway Care Company) on X (Twitter) , Facebook , and LinkedIn .
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