Job description
SES AI Corp. (NYSE: SES) is dedicated to accelerating the world’s energy transition through groundbreaking material discovery and advanced battery management. We are at the forefront of revolutionizing battery creation, pioneering the integration of cutting-edge machine learning into our research and development. Our AI-enhanced, high-energy-density and high-power-density Li-Metal and Li-ion batteries are unique; they are the first in the world to utilize electrolyte materials discovered by AI. This powerful combination of “AI for science” and material engineering enables batteries that can be used across various applications, including transportation (land and air), energy storage, robotics, and drones.
To learn more about us, please visit: www.ses.ai
What We Offer:
- A highly competitive salary and robust benefits package, including comprehensive health coverage and an attractive equity/stock options program within our NYSE-listed company.
- The opportunity to contribute directly to a meaningful scientific project—accelerating the global energy transition—with a clear and broad public impact.
- Work in a dynamic, collaborative, and innovative environment at the intersection of AI and material science, driving the next generation of battery technology.
- Significant opportunities for professional growth and career development as you work alongside leading experts in AI, R&D, and engineering.
- Access to state-of-the-art facilities and proprietary technologies used to discover and deploy AI-enhanced battery solutions.
What we Need:
The SES AI Information Technology team is seeking an enthusiastic and motivated IT Manager who is eager to learn and grow in a fast-paced technology environment. The ideal candidate is a problem-solver with strong communication skills, ready to support daily IT operations and implement AI in our internal processes.
Essential Duties and Responsibilities:
Technical Support and Operations:
- Provide first-line IT support for global users, resolving support tickets and troubleshooting hardware/software issues.
- Assist with IT onboarding and offboarding processes for employees.
- Help maintain and update technical documentation and Standard Operating Procedures (SOPs).
- Support account management and permission granting in IT systems.
- Monitor business applications and infrastructure, escalating issues as needed.
- Assist with deployment and validation of Virtual Machines (VMs) and support lab equipment needs.
- Follow established security protocols and assist with basic cybersecurity tasks (e.g., patching, anti-virus updates).
Security & Compliance
- Develop, maintain, and enforce a robust enterprise-wide Information Security and Disaster Recovery/Business Continuity Program (DRP/BCP).
- Strategically managing the company’s cybersecurity exposure by overseeing collaboration with third-party cybersecurity vendors and implementing protective controls.
- Ensure the security and protection of all systems and data through required controls, including automated backups validated patch cycles (Operating System Updates, air-gapped systems), anti-virus software, and strict access protocols.
- Manage and maintain technical documentation and evidence required for internal and external SOX audits.
- Manage detailed control items such as group transfers and exception handling in the Security (Sentinel One) System.
Operations & Infrastructure
- Own and oversee all system administration functions for various business systems, ensuring required integration, secure remote access capabilities, and overall system compatibility across the organization.
- Oversee the daily monitoring and operations of business applications and infrastructure, proactively providing ongoing support and maintenance to minimize operational disruptions.
- Manage the first-line IT support function for all global users, ensuring timely and effective resolution of all support tickets.
- Manage account management and permission granting in the Remote (Ninja) System.
- Manage account management and detailed control items in the Ticket (Fresh Service) System.
Team & Stakeholder Management
- Manage, mentor, and lead the US, Korea, and China IT team (Total 3), driving performance, professional development, and alignment with organizational goals.
Education and/or Experience:
- Bachelor’s degree in computer science, Information Technology, or related field.
- 5 to 8+ years of progressive experience in Information Technology.
- Proven, in-depth technical expertise managing and securing enterprise infrastructure, including mastery of Windows Server, Microsoft 365 (administration and security), AWS and/or Azure environments, and diverse end-user operating systems (Windows OS, mac OS/iOS).
- Strong background in the governance and lifecycle management of enterprise software, hardware, and server systems, including backup, recovery, patching, and asset management.
- Proven ability to strategically multi-task and prioritize complex projects and critical operational needs under fixed schedules and in high-pressure situations.
- Excellent verbal and written communication skills, including the ability to translate complex technical concepts into clear, non-technical terms for senior executives and non-technical staff.
Preferred Qualifications:
- Preferred Competency in Mandarin or Korean is a strong plus, given the management of teams/operations in these regions.
