Job Description
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Senior Project Manager, Global Operations
Remote with travel (EMEA and Global)
About the role
Based remotely and reporting to the Senior Vice President of Global Logistics, the Senior. Project Manager, Global Operations leads complex, high-impact, cross-functional initiatives across operations, supply chain, and eCommerce channels. The role drives strategic execution, continuous improvement, and operational excellence across global teams.
KEY FOCUS AREAS
Project Leadership: Lead the planning, execution, and delivery of large-scale, cross-functional projects — from strategic concept through implementation — ensuring alignment with organizational priorities, timelines, and budgets.
Operational Optimization: Partner with logistics, order management, planning, commercial, product development, and technology teams to streamline Retail and Direct-to-Consumer (DTC) supply chain operations, improving speed, efficiency, and cost-effectiveness.
DTC & eCommerce Integration: Drive initiatives that enhance the consumer experience across eCommerce platforms and fulfillment networks, optimizing inventory availability, delivery accuracy, and service times.
Strategic Stakeholder Management: Build strong partnerships across Global Operations, Commercial, IT, Product Development, and Finance to ensure project alignment with business goals and growth objectives.
Risk & Change Management: Identify, assess, and mitigate operational and project risks; develop proactive contingency plans and guide cross-functional teams through organizational change.
Data-Driven Decision Making: Leverage analytics and KPIs to measure performance, forecast project outcomes, and identify continuous improvement opportunities.
Executive Communication: Deliver clear and concise program updates to executive sponsors and senior leadership, articulating key milestones, issues, and ROI impact.
Continuous Improvement: Promote best-in-class project management practices and frameworks to drive operational excellence across global functions.
What You’ll Bring:
The ideal candidate will be a results-oriented Project Manager with deep experience in global supply chain operations, direct-to-consumer logistics, and eCommerce fulfillment within a consumer products or retail-driven organization. This individual thrives in fast-paced, matrixed environments, balancing strategic vision with hands-on execution.
8+ years of progressive experience in project management, operations, and supply chain leadership roles, ideally within a CPG, retail, or eCommerce organization
5+ years of experience in global supply chain functions, with proven success in driving cost efficiency, operational scalability, and process transformation
3+ years of direct experience in direct-to-consumer (DTC) logistics, digital fulfillment, or eCommerce operations, including platform integration and omnichannel distribution
Demonstrated ability to lead cross-functional, global teams to deliver measurable outcomes on time and within budget
Proven track record in implementing digital transformation initiatives, process automation, or fulfillment optimization programs
Strong financial acumen and ability to quantify ROI from operational initiatives
Expertise in data-driven project management, leveraging analytics tools to forecast, monitor KPIs, and inform executive reporting
Adept at navigating complex organizational structures and building alignment among diverse stakeholders
Excellent presentation and communication skills with the ability to influence at all levels
Proficient in Microsoft Project, Excel, PowerPoint, and Visio; experience with ERP/WMS/eCommerce platforms (e.g., SAP, NetSuite, Shopify, Salesforce Commerce Cloud) a plus
Bachelor’s degree required
OTHER REQUIREMENTS
Travel Required (Domestic & International) - up to 20%
Flexible work schedule to accommodate virtual meetings with other regions
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products— we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
