Job description
About ShiftKey
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.
The role
ShiftKey is building the next generation of workforce technology, and we’re looking for a Senior Technical Product Manager to own and advance our integration ecosystem. You’ll lead the development of SAMI (our middleware platform) and drive integrations with ScheduleX (our workforce management system), external systems, and partner platforms to unlock customer value and remove friction for sales and operations.
This role combines technical depth with strategic vision. You’ll translate complex business needs into technical execution - designing APIs, mapping data flows, and ensuring seamless interoperability - while keeping a pulse on the HR tech ecosystem to recommend integrations that strengthen ShiftKey’s competitive edge.
As a partner-facing product leader, you’ll collaborate closely with Sales and external partners to shape integration priorities, accelerate adoption, and deliver measurable outcomes. Reporting to the VP of Product - Marketplace, you will play a central role in building ShiftKey’s ecosystem advantage.
Where you’ll work
This is a U.S.-based role. You can work remotely or from one of our offices in Austin, Dallas, or Cleveland. Occasional travel may be required for in-person collaboration, team events, or strategic planning sessions.
What you’ll be doing
Own and execute the roadmap for SAMI and first-party and partner integrations (e.g., ScheduleX, Maple, Stafflion).
Lead API design, data flow mapping, and technical execution with a small, dedicated engineering team.
Partner with Sales and external stakeholders, joining customer and partner conversations to ensure integrations meet real market needs.
Define and track success metrics for integrations (adoption, conversion, retention) and ensure delivery against measurable outcomes.
Evaluate ecosystem opportunities and recommend new integration categories to strengthen ShiftKey’s platform advantage.
Manage and communicate a clear product roadmap, ensuring alignment across Product, Engineering, Sales, and external partners.
Drive cross-functional collaboration to support go-to-market readiness and accelerate adoption of new integrations.
What you’ll need
5+ years of product management experience, ideally in marketplace, B2B SaaS, or platform products.
Comfort with Postman-type tools and reading/writing API specifications.
Proven track record of technical execution with small, dedicated teams.
Experience in partner-facing roles (sales support, external partnerships).
Strong problem-solving skills, with the ability to break down complex issues into actionable steps that foster collaboration.
Familiarity with Agile software development methodologies is a plus.
Perks of working at ShiftKey
Inclusive and collaborative work environment where all voices are valued.
Hybrid-friendly office spaces designed to be fun and engaging.
Comprehensive health, vision, and dental coverage.
Benefits begin on your first day.
Generous PTO and company-paid holidays, including flexible floating holidays.
100% 401(k) employer match up to 6%.
Paid parental leave.
Wellness support, including access to mental health resources.
#LI-Remote
Our Commitment to Diversity
ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.
EEO Statement
ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]
