Job Description
About Us
At Sleep Doctor, we’re helping millions get a full night’s rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you’re passionate about making better sleep possible—and want to help reshape the future of sleep care—we’d love to meet you.
About the Role
This role is critical to our vision to deliver simple-to-access and easy-to-afford sleep care to millions.
We are looking for a tech-forward, transformational Product Manager to bridge the gap between complex healthcare systems and a world-class patient experience. You’ll work closely with the VP of Product to architect a scalable platform that eliminates the friction of traditional healthcare.
Initially, you will focus on building a seamless consumer experience across disparate systems; from eligibility checks to therapy fulfillment and reimbursement.. However, your ultimate mission is to build a next-generation insurance workflow which leverages AI tooling to fully automate payor processing. You will transform manual, error-prone tasks like pre-authorization and claims submission into an efficient touchless infrastructure.
What You’ll Do
Phase 1: Connect & Integrate
- Map the “as-is” healthcare landscape and design the “to-be” technical integrations for eligibility, prior auth, and claims.
- Work hands-on with engineering and partners, leveraging APIs and middleware to integrate disparate systems to power a simple patient experience which ensures regulatory compliance.
- Translate insurance requirements into clean, actionable technical specifications.
- Define the “Clean Claim” baseline - establish the core data validation rules required to move from manual entry to initial electronic submission.
- Lead the product introduction of insurance-based pathways for home sleep studies (HSS) and DME therapy.
- Ensure parallel operation of cash-pay and insurance flows without introducing friction.
Phase 2: Transform & Scale
- Obsess over the patient experience. Use your tech-forward mindset (and the right AI/ML tools) to automate the packaging of pre-authorization bundles and clinical documentation, removing manual touchpoints.
- Design and iterate on digital-first patient journeys that provide radical transparency in pricing and care status.
- Build automated “scrubbing” engines that validate claims against payer-specific rules before they leave our system, ensuring a near-100% clean claim rate and minimizing denials.
- Identify platform gaps and leverage emerging health-tech standards (like FHIR or smart clearinghouse APIs) to ensure our stack is future-proof and scalable.
Continuous Ownership
- Own the end-to-end insurance product roadmap, balancing rapid “scrappy” launches with long-term platform stability.
- Collaborate with Clinical, Ops, and Billing teams to ensure our tech solves real-world operational pain points and reduces administrative overhead.
- Maintain an uncompromising standard for HIPAA compliance and data integrity while pushing the boundaries of UX.
What You Bring To The Role
- Deep Healthcare Experience: 5+ years in Product Management specifically within healthcare (Health-tech, Insurance-tech, or Digital Health). You know the difference between an 835 and an 837, but you also know how to make them work in a modern cloud environment.
- Tech-Forward Mindset: You are comfortable talking APIs with engineers and system architecture with stakeholders. You don’t just want to follow the process, you want to automate it.
- Transformational Drive: You have a proven track record of taking complex, legacy-style workflows and turning them into seamless, user-centric digital products.
- “Roll Up Your Sleeves” Mentality: In the beginning, you’ll be doing the heavy lifting to get the integrations live. You enjoy the challenge of connecting the dots to make a vision reality.
- Patient-First Philosophy: You are passionate about improving the lives of patients and believe that better technology is the key to better health outcomes.
- Familiarity with the Stack: Experience with HSS (Home Sleep Studies) or DME (Durable Medical Equipment) flows is a massive plus.
Who We Are
- We’re committed to a vision of millions waking rested and ready.
- We are Human First because our patients and teammates are why we’re here.
- We are growing rapidly but sustainably because we are committed to Relentless Progress.
- Run into a challenge or a new opportunity? We tackle it as a team because we know that we are Stronger Together.
- We’re going to push you to ask big questions and find bold answers. Everyone has a seat at the table, regardless of their title or job description
Compensation Range
$140,000 - $150,000/yr. Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company. This person is eligible to partake in the company’s bonus program.
Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company.
The Company currently provides medical, vision, and dental insurance with 100% of the employee medical, vision, and dental premiums covered by the Company. There is an option to participate in both a medical FSA and dependent care FSA. We offer a 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary. You will be eligible for Paid Time Off in accordance with the company’s policies. Our Seattle-based employees will receive commuter benefits.
Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants
