Job Description
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
Associate, Deal Desk
Role
We are seeking a high-performing Associate, Deal Desk to support deal desk execution, pricing strategy, RFP responses, and contract administration.
This role is designed for someone with 0–2+ years of experience who is analytically rigorous, highly detail-oriented, and comfortable operating in a fast-paced, high-visibility environment. You will work closely with Commercial Strategy, Sales, Finance, Legal, Product, and Leadership to ensure deals are structured, priced, approved, and executed efficiently and in alignment with commercial guardrails.
Over time, this role will evolve from execution support into ownership of discrete workstreams, analyses, and processes. This is an excellent opportunity for a candidate looking to build a strong foundation in commercial strategy, pricing, deal desk operations, and healthcare technology, with exposure to senior leadership and enterprise customers.
**This role is fully remote within the US**
What You’ll Do
Deal Desk & Pricing Strategy
- Serve as the central point of contact for Go-To-Market teams on customer contract types, non-standard pricing requests, product configurations, and RFP responses, helping reduce deal cycle time and execution risk.
- Support deal governance by coordinating review of complex or non-standard deals across Sales, Finance, Legal, and Commercial Strategy.
- Build and maintain pricing and deal models to support new business, renewals, upsells, and strategic opportunities.
- Maintain pricing rules, product catalogs, discount matrices, and approval workflows within the CRM (e.g., Salesforce) and related CPQ tools.
RFP & Proposal Execution
- Coordinate and support end-to-end RFP responses, including requirements analysis, data collection, pricing inputs, and submission readiness.
- Partner with Sales, Product, Legal, and Finance to ensure responses are accurate, compliant, and differentiated.
- Maintain RFP content libraries, standard pricing assumptions, and reusable response artifacts to improve speed and consistency over time.
Contract Administration & Compliance
- Oversee contract generation for net-new and existing customer upsell agreements, ensuring accurate reflection of approved commercial terms.
- Partner closely with Legal to manage the contract lifecycle within the CLM system (e.g., Ironclad), including version control, approvals, and repository hygiene.
- Take first pass review of redlines on behalf of commercial and legal teams
- Facilitate contract execution through the CLM platform, track signature status, and ensure fully executed agreements are distributed to internal and external stakeholders.
- Maintain a clean, searchable archive of executed contracts, approvals, and supporting documentation to support audit readiness and compliance requirements.
What You Bring
- 0–2+ years of experience in a high-growth environment, preferably within Sales Operations, Commercial Strategy, Finance, Deal Desk, or a similarly analytical business function.
- Working knowledge of a major CRM platform (e.g., Salesforce), including opportunity management, approvals, and reporting.
- Strong analytical skills with advanced proficiency in Microsoft Excel or Google Sheets; ability to build pricing models, analyze margins, and assess deal economics.
- Experience tracking and owning contract lifecycle or deal desk KPIs (e.g., speed to execution, approval cycle time) within CRM and/or CLM systems.
- Exceptional attention to detail with zero tolerance for errors in legal, financial, or customer-facing documentation.
- Strong written and verbal communication skills, with the ability to balance sales urgency against compliance, risk, and governance requirements.
- Comfort operating in ambiguity with a proactive, structured, problem-solving mindset.
Nice To Haves
- Prior experience administering or working within a Contract Lifecycle Management (CLM) platform (e.g., Ironclad).
- Experience with CPQ (Configure, Price, Quote) systems and pricing governance workflows.
- Basic understanding of revenue recognition concepts and common contractual terms and conditions.
- Experience in health tech, SaaS, or revenue cycle management (RCM) environments.
Compensation
- $75K to $85K base + benefits
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Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 10 Holidays – So you can relax and recharge.
- 401(k) with Traditional & Roth Options– Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
