Job Description
SMASH, Who we are?
We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.
We aim to find the perfect match. As agents, we pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent fast.
This role is available to candidates located within the United States. Applicants must be U.S. citizens or hold a valid U.S. work authorization to be considered.
Role summary
You will lead multiple complex, customer-facing infrastructure projects across regulated enterprise environments, coordinating both remote and on-site delivery. This role requires hands-on project leadership across physical infrastructure deployments, field resources, vendors, financials, risks, and multisite implementations.
Responsibilities
- Lead day-to-day execution of multiple complex infrastructure projects with concurrent workstreams and field-based activities.
- Manage physical infrastructure deployments, including network refreshes, servers, routers, switches, low-voltage cabling, hardware installations, and site readiness.
- Develop detailed Work Breakdown Structures (WBS), dependencies, milestones, and critical paths incorporating logistics, materials, site access, and field execution.
- Coordinate technicians, field resources, vendors, installation teams, schedules, and materials across customer locations.
- Manage multisite technology deployments while ensuring consistent execution across locations.
- Monitor project scope, schedules, resources, risks, constraints, financials, and deliverables.
- Identify and mitigate risks related to site access, physical dependencies, materials, resource availability, scheduling, and customer requirements.
- Build trusted relationships with external customers and internal stakeholders, particularly within highly regulated and security-conscious environments.
- Develop and maintain resource and capacity plans across concurrent engagements.
- Manage project financials, including revenue, profitability, margins, bill rates, utilization, and budget performance.
- Provide clear status reporting and escalation communications to customers, stakeholders, and leadership.
- Ensure quality, accuracy, and timely delivery while following established project governance and quality assurance standards.
Requirements – Must-haves
- 5+ years of experience as a Technical Project Manager leading infrastructure projects.
- Proven ownership of external customer-facing projects within a Professional Services or Managed Services environment.
- Hands-on project management experience with physical infrastructure deployments such as network refreshes, server installations, routing/switching infrastructure, low-voltage cabling, or hardware migrations.
- Experience coordinating field execution, including technicians, vendors, materials, schedules, site access, and installation activities.
- Experience managing multisite deployments such as Wireless/Wi-Fi, POS, branch, or enterprise site rollouts.
- Project management experience across one or more infrastructure domains: Networking, Storage, Virtualization, Cloud, Security, or Unified Communications.
- Experience creating detailed WBS, dependencies, critical paths, resource plans, and project schedules.
- Strong risk management skills, including identification, mitigation, escalation, and communication of delivery risks.
- Experience managing project budgets and financial performance.
- Strong customer-facing communication and stakeholder management skills.
- Ability to independently manage multiple projects and aggressively track execution against timelines.
- Strong documentation, organization, problem-solving, and critical-thinking skills.
- Proficiency with project management and reporting tools.
Nice-to-haves (optional)
- Experience delivering infrastructure projects for global financial institutions or other highly regulated organizations.
- Experience supporting Federal Government infrastructure projects.
- Active Top Secret security clearance for opportunities requiring access to classified environments.
- PMP and/or CAPM certification.
- Experience with Clarity or similar project financial and portfolio management platforms.
- Experience with large-scale network, data center, or infrastructure modernization programs.
