Job Description
Who we are:
At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking operator partners rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent announcements.
Sales Coordinator (Part-Time) at SpotHero:
The Sales Coordinator is highly detail-oriented and operationally driven to support the Regional Growth team and help ensure the accuracy, quality, and operational health of the SpotHero marketplace. This role serves as a key operational partner to the Growth organization and is responsible for maintaining data integrity, supporting pricing accuracy, auditing customer-facing experiences, and driving operational excellence across operator accounts.
This is a remote part-time position with 25 hours per week, paid at $20/hour. Seeking candidates in Illinois.
What you will do:
Cleanup and maintain operator contact information, understanding the different roles - Location Contact Functions (LCFs) in Salesforce
Enter new operator location information into the internal onboarding forms
Review and validate external websites and Salesforce to understand accuracy of operator data to make updates and recommendations to the regional growth team where needed
Reach out to existing operators by phone and email to verify information and make recommendations on ways to optimize their portfolio
Audit maps, competitive websites, and operator websites to ensure we have the most up to date location availability and pricing information
Understand competitive rates with internal reporting, websites, and external sources to make optimization recommendations to the growth team
Work with their assigned regions on special projects as needed
What you bring
- Demonstrated experience in sales support, customer service, operations, marketplace operations, revenue operations, customer support operations, or a related field
- Exceptional attention to detail, problem solving abilities, and organizational skills
- Comfortable working in spreadsheets, dashboards, and multiple operational systems simultaneously
- Ability to identify patterns, inconsistencies, and operational opportunities within data
- Excellent written and verbal communication skills with the ability to communicate and collaborate effectively with internal and external stakeholders
- Self-motivated, dependable, and able to manage repetitive, detail-oriented workflows with a high degree of accuracy
- Strong process discipline and documentation habits
What we are offering:
- A workplace recognized as CityLights award winner by 1871, 2026 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.
At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.
SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.
PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.
