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Business Strategy & Operations Lead

Job Description

Spotify is seeking a Business Strategy & Operations Lead to join our leadership team in Brazil. This role integrates insights, market knowledge, financial understanding, and cross-functional partnership to ensure Brazil is operating with clarity, focus, and strategic coherence. This is a senior individual contributor position (no direct reports), designed for someone who leads through influence and strategic clarity.

What You’ll Do

  • Develop a deep, holistic understanding of Spotify’s Brazil business across brand, content, product, and financial performance.

  • Diagnose performance trends, identify structural growth opportunities, and surface emerging risks.

  • Translate insights into clear strategic priorities and actionable investment recommendations.

  • Assess key P&L drivers and evaluate trade-offs to maximize impact and sustainable growth.

  • Support and influence annual and quarterly planning cycles, ensuring alignment between strategy, targets, and execution.

  • Align stakeholders around clear priorities and measurable outcomes.

  • Drive business rhythm and performance tracking — partnering with cross-functional leads to ensure visibility, accountability, and focus.

  • Maintain oversight of budget allocation and investment effectiveness, identifying opportunities to reallocate resources for higher impact.

  • Build executive-ready narratives for QBRs, planning forums, and leadership reviews.

  • Advocate for Brazil’s needs and opportunities in regional and global forums.

  • Act as a trusted thought partner to the local and regional leadership teams.

Who You Are

  • A highly analytical and strategic business leader with 8+ years of experience in strategy, business operations, consulting, or a related field — ideally within technology, music, consumer internet, or high-growth environments.

  • You combine structured thinking with strong business intuition and are comfortable operating at the intersection of strategy, insights, and execution.

  • Proven experience in strategic planning and business performance management, including diagnosing drivers of growth, profitability, and market dynamics.

  • Experience building or influencing business cases, investment proposals, and resource allocation decisions.

  • A track record of translating data and ambiguity into clear strategic recommendations. You can synthesize complex information into concise narratives for senior leadership and global stakeholders.

  • Experience working in cross-functional, matrixed organizations, influencing without authority and aligning diverse stakeholders.

  • High ownership and autonomy — you are comfortable navigating ambiguity and driving clarity where it does not yet exist.

  • Fluency in Portuguese and English (Spanish is a plus).

  • This role is based in São Paulo.

Where You’ll Be

This role is based in São Paulo, Brazil

  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home

  • We ask that you come in 2-3 times per week

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice

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