Job Description
Let’s build what’s next, together.
We are Spotnana. We’re on a mission to modernize the infrastructure of the $1.6 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether someone is booking for work or leisure travel, building a travel tool, or looking to offer personalized experiences at scale.
We’re not just modernizing tech, we’re rethinking how the industry works. And to get there, we’re bringing together innovative, ambitious, and open-minded people who want to build something that lasts.
At Spotnana, our values and principles guide how we work and grow together:
- Build the future – We are leaders, we are innovators, we are ambitious.
- Commit to excellence – We’re accountable, we are partners, we are agile.
- Stronger together – We lead with respect and integrity, we are inclusive, we are lifelong learners.
Who: You! And the rest of the Sales department & their cross-functional partners.
What: A Solutions Architect position and an outstanding ability to translate complex technical concepts into clear business value
When: ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!
Where: Remote: Your home base! This role is eligible for 100% remote work.
Why: This role sits at the center of product strategy, technical delivery, and customer success for some of Spotnana’s largest enterprise customers and partners. You will help customers unlock the full value of the Spotnana platform by designing scalable, high-impact solutions that connect their systems, data, and workflows. From pre-sales through deployment and ongoing optimization, you will play a key role in shaping how customers adopt and expand on the platform while helping influence long-term product direction.
How (to land the job!): The process starts with an intro call with our Talent Acquisition team to learn more about your background and share what it’s like to work at Spotnana. You’ll then meet with the hiring manager, followed by technical and cross-functional conversations.
The day-to-day:
- Partner with enterprise customers as a strategic and technical advisor throughout the platform lifecycle, from pre-sales through deployment and post-launch optimization
- Analyze customer systems, data flows, and technical workflows to design scalable solutions using Spotnana’s platform
- Lead configuration, integration, and deployment efforts across APIs, ERP, HRIS, booking, payments, and partner systems
- Collaborate with Sales, Implementation, Product, and Engineering teams to ensure successful customer outcomes and scalable solution design
- Troubleshoot complex technical issues and guide customers through resolution and optimization strategies
- Create documentation, enablement materials, and training resources to support customer adoption and internal knowledge sharing
- Identify opportunities to apply automation and AI-driven capabilities to improve customer workflows and travel experiences
Skills & qualities we value:
- 4+ years of experience working directly with customers to deploy enterprise software, lead implementations, or support complex data-driven solutions
- Proven ability to lead complex, cross-functional programs across technical and business teams
Strong communication skills with the ability to influence both technical stakeholders and executive audiences
- Ability to translate business needs into scalable technical solutions and implementation strategies
- Strong data modeling, systems thinking, and analytical problem-solving skills
- Experience working in SaaS, enterprise platforms, or complex ecosystem environments
- Nice to have: background in strategic consulting, finance, or travel technology platforms
Perks & benefits you will love
Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits.
The base salary range for this role is $140,000 - $200,000 per year, depending on a number of factors including the candidate’s working location.
We care for the people who make everything possible - our benefits include:
- Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
- Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
- Pre-tax flexible spending account options for health, dependent care and commuter expenses
- Flexible PTO in addition to 10 company holidays, and an end-of-year company shutdown
- Up to 26 weeks of parental leave
- Monthly cell phone/internet stipend
- Extra perks — IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more
We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.
