Job Description
At Engine by Starling we are on a mission to work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is the technology on which Starling Bank was built, and in 2022 we split it out as a separate software-as-a-service (SaaS) business within the Starling Group.
Starling has seen exceptional growth and success, largely because we built our own tech stack from the ground up. Through Engine, our SaaS platform is now available to banks and financial institutions globally, enabling them to benefit from the innovative digital features and efficient back-office processes that helped achieve Starling’s success.
As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering-led company and we’re looking for people who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.
Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.
Hybrid Working
We have a Hybrid approach to working here at Engine. When coming into the London office at least 10 days per month, the successful candidate will split their time between our Group HQ in Spitalfields and our Engine HQ nearby on Bishopsgate. The global nature of Engine’s business means there will be some early and late calls, as well as some international travel.
About the Role
As our Senior PR Manager, you will be the Engine point person within the Group Corporate Affairs team. You’ll develop and execute a strategic communications programme that builds Engine’s reputation as a leading banking technology platform, supports commercial growth, and elevates the profile of its executives.
You’ll work closely with the Engine marketing and leadership teams, partnering with the content marketing function to maximise owned content and translate it into high-impact earned media opportunities. You will also manage external PR agency support and ensure they are effectively embedded into the Engine communications programme.
Key Responsibilities
International Market Entry & Expansion
- Global Strategy: Act as the primary communications lead within Starling Group Corporate Affairs, refining the company narrative and aligning earned media with commercial priorities in key markets.
- US Launch Lead: Develop and execute a comprehensive PR strategy to establish Engine’s credibility and brand awareness in the high priority US market.
- Regional Growth: Drive tailored communications programmes for other target markets in Engine’s expansion plans, ensuring they meet local needs and regulations.
Media Relations & PR
- Global Agency Management: Manage and embed external PR support across different time zones to deliver high-quality international coverage and Tier 1 UK media results.
- Network Building: Build and maintain strong relationships with SaaS, fintech, and banking media locally (UK) and in key growth territories (eg US, UAE, Australia, Central Europe).
- Media Counsel: Provide strategic briefing support to Engine’s executive leadership for international press engagement.
Thought Leadership & Executive Profiling
- Global Voice: Identify and secure high-impact speaking opportunities at major international events (e.g., Money20/20 etc.).
- Content Creation: Help originate executive thought leadership, including op-eds and commentary pieces that translate complex technology into compelling narratives for a global audience.
Analyst Relations & Recognition
Analyst Engagement: Manage relationships with key industry analysts (Gartner, Forrester, etc.) to ensure Engine’s roadmap is understood globally.
Awards Programme: Lead the development of a strategic awards programme to enhance Engine’s credibility in the global SaaS and fintech space.
Requirements
- Substantial experience in fintech or B2B technology communications, ideally within a high-growth SaaS environment.
- Proven track record of launching or scaling a brand into international markets, specifically the US.
- Global Media Savvy: Existing relationships with (or a demonstrated ability to pitch to) US and international business/tech titles.
- Collaborative Mindset: A “roll up your sleeves” attitude—comfortable working across engineering, marketing, and leadership teams to extract stories.
- Exceptional Writing: Ability to ghost-write for senior executives and translate complex infrastructure into human-centric “banking of the future” stories.
- Strategic Autonomy: Comfortable managing agencies and projects across multiple time zones with minimal daily oversight.
What Success Looks Like
US Breakthrough: Engine becomes a recognised name in US fintech circles despite having no prior footprint.
Regional Dominance: Sustained, high-quality media presence in the Gulf, Europe and Australia that supports local commercial teams.
Credibility: Analysts, industry bodies, and event organisers recognise Engine as a leading voice in digital banking infrastructure.
25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
