Job description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Cards team at Stripe is responsible for the infrastructure, user facing features, and business of accepting credit, debit, and pre-paid card payments. Delivering the best offering for processing credit, debit, and prepaid cards is critical to Stripe’s mission, given the central role card payments play in internet commerce.
What you’ll do
As a Product Manager for Card Costs and Settlement at Stripe, you will devise strategy, develop product requirements and deliver some of the highest impact initiatives that serve both our customers - helping them understand, reduce and manage their payment costs - and internal stakeholders - helping Stripe manage its own.
At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics, operations and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world.
This strategically critical role offers significant exposure to Stripe’s leadership as you will drive initiatives to optimize card processing costs, streamline operations, and shape the future of our card products. On a day to day basis, you will spend your time between meeting customers (both internal and external), and working with your engineering, operations, analytics, network partnership and GTM counterparts. You will use the voice of the customers, go deep into data, and leverage ML/GenAI as you design products and drive cross-team decisions that will have millions of dollars of impact to Stripe’s business.
Responsibilities
- Lead product development by engaging directly with Stripe’s users and GTM teams, uncovering critical needs in understanding and minimizing card processing costs, and translating these insights into an ambitious product roadmap.
- Set the pace for prioritization and execution for the product team, ensuring alignment with company-wide goals.
- Collaborate with various stakeholders across the organization, including Engineering, Design, Data Science, GTM teams and Operations to drive flawless execution on product initiatives.
- Measure success quantitatively by tracking metrics and qualitatively by collecting feedback from users. Partner with Operations and Network Partnership teams to relentlessly drive continuous improvements in our cost management strategies amidst the ever-evolving, dynamic payment landscape.Drive efficiency and accuracy through continuous improvements in accounting, reporting and P&L generation processes by collaborating closely with Finance and Accounting teams.
- Identify opportunities to platformize the capabilities built for managing card processing costs and build platform-client relationships with other product teams across Stripe.
- Ultimately, emerge as the expert and primary point of contact across all of Stripe for everything related to card processing costs.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Brings 5+ years of experience in a product role
- Brings deep user empathy and a high bar for user experience
- Has been successful in delivering continuous product improvement as well as 0 ->1 launches
- Brings ownership mindset and persistence to work on whatever it takes to ensure that your product is successful
- Ability to effectively collaborate with engineering, product, data science, and cross-functional teams on product initiatives. Experience working with go-to-market teams in a B2B sales environment.
- Ability to deeply analyze data, derive insights, and make data-driven decisions. Proven track record of instrumenting and measuring product initiatives, including those with less obvious metrics.
- Has strong written and verbal communication skills with a talent for simplifying complex concepts
- Has the ability to thrive with a high level of autonomy and responsibility
Preferred qualifications
- Experience in Payments, working with Card Networks or Banking partners.
- Experience working with ML, data science and data analyst teams. SQL proficiency will help.
- Experience managing and growing platform products
- Experience overseeing operational processes or managing operational teams
