Job Description

About sales-i UK Ltd., a SugarCRM Company

From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.

Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we’re proud of how we show up for our customers every day.

If you’re looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.

Where You Fit In:

At SugarCRM, we’re redefining how businesses build meaningful customer relationships—and that starts with hiring exceptional talent. Our Talent Acquisition team plays a critical role in shaping the future of our organization by delivering a high-impact, high-touch hiring experience across global teams.

We’re looking for a driven, proactive Recruiter who thrives in a fast-paced environment and brings both enthusiasm and urgency to every search. If you enjoy owning the hiring process end-to-end, partnering closely with stakeholders, and making things happen, this is your opportunity to make a visible impact.

This role is based in our Solihull office with a hybrid schedule (3 days onsite)—ideal for someone who values collaboration, energy, and being close to the business.

Impact You Will Make:

  • Own full-cycle recruiting across key functions (Sales, Marketing, G&A, and beyond), from intake through offer and close

  • Drive momentum and urgency in every search keeping processes moving, stakeholders aligned, and candidates engaged

  • Build strong talent pipelines using creative sourcing strategies and market insights

  • Partner closely with hiring managers to understand business needs and shape effective hiring strategies

  • Deliver an exceptional candidate experience that reflects SugarCRM’s values and brand

  • Act as a trusted advisor to the business—bringing ideas, challenging assumptions, and improving hiring outcomes

  • Keep systems and data clean by maintaining accurate records in our ATS (Lever)

What You Will Bring

  • 5+ years of recruiting experience, ideally within a corporate/in-house environment

  • Proven ability to manage multiple roles with pace, ownership, and accountability

  • A proactive, “make it happen” mindset, you don’t wait for direction, you create momentum

  • Strong stakeholder management skills with the ability to influence and push processes forward

  • Experience working in fast-growing or mid-sized companies (a plus)

  • High adaptability, you’re comfortable navigating change and competing priorities

  • A strong sense of urgency, curiosity, and enthusiasm for finding great talent

  • Professionalism and discretion when handling confidential information

£50,000 - £57,000 a year

Compensation is based on experience

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

·       UK Pension Scheme

·       Private medical and dental insurance

·       Health &Wellness Reimbursement Program

·       Unpaid sabbatical leave

·       Educational Resources - Career & Personal Development Program

·       Various discount programs (i.e. travel, virtual exercises classes, etc.)

·       We are a merit-based company with many opportunities to learn, excel and grow your career!

#LI-Hybrid

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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