Job description
Company Description
- Flexible working options - Hybrid Model
- Take your career further than you ever imagined with diverse roles and opportunities for personal and professional development.
- Help protect over 5 million Australians, making a real difference in their lives during their most challenging times.
Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we’re driven by big ambitions and empower to create better products and services.
Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.
Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we’re reimagining insurance.
So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.
Job Description
The Data Governance Specialist plays a vital role in strengthening the quality, consistency, and stewardship of data across TAL’s Claims function.
This role is responsible for shaping and maintaining strong data governance practices — ensuring our data is well‑managed, compliant, and supports confident decision‑making.
In this role you will:
Assess risks associated with Claims data—spanning privacy, security and operational risks—and design effective controls that support TAL’s broader data risk management strategies.
Develop and deliver data governance training using enterprise materials, ensure timely completion, and promote a strong culture of data stewardship across Claims.
Lead the full lifecycle of Claims CDEs—identifying, documenting, prioritising, and reviewing them with stakeholders to keep them accurate and aligned to business needs.
Maintain comprehensive end‑to‑end lineage documentation for Claims data, detailing its origin, flows, and transformations across systems.
Monitor the use of Claims data across analytics and reporting to ensure it is applied appropriately and in full compliance with internal policies, legal requirements, and ethical standards
Set and monitor Claims data quality metrics and manage data issues and incidents end‑to‑end, driving remediation and continuous improvement.
Qualifications
Bachelor’s degree in Data Science, Information Management, Business, IT, or a related field.
Over 5 years’ experience working with large‑scale data management, with knowledge of life insurance claims operations and regulatory requirements desirable.
Proficient in Excel with the ability to work confidently with BI and reporting tools such as Power BI or Tableau.
Demonstrates clear, adaptable communication and strong stakeholder collaboration, ensuring complex information is easily understood.
Experienced with data governance frameworks and best practices, including the use of data lineage and metadata management tools.
Detail‑oriented and accuracy‑focused, with a proactive, strategic approach to problem‑solving and strong adaptability in fast‑paced environments.
Additional Information
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:
An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
