Job Description
🌎 About Us
At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work” and Built In’s “100 Best Remote-First Places to Work.”
TeamSnap is looking for a Sr. Product Manager to join our product team and drive the development of innovative features that delight our customers and drive growth of our sports organization business. In this role, you’ll own significant product areas, collaborate cross-functionally with engineering, design, and business stakeholders, and make strategic decisions that shape the future of our platform. If you bring domain expertise from ecommerce platforms, accounting and financial software, or CRM software, with a track record of shipping successful products that solve real customer problems, then you’re exactly who we’re looking for!
What You’ll Do:
- Define and communicate product vision, strategy, and roadmap for your product area, identifying market opportunities through customer research, competitive analysis, and data insights.
- Conduct customer interviews, surveys, and usability testing to deeply understand user needs and pain points; validate assumptions through rapid prototyping and experimentation.
- Write comprehensive product requirements documents (PRDs) with clear acceptance criteria and partner with engineering leads to scope features, assess technical feasibility, and estimate effort.
- Work closely with designers to create intuitive user experiences; lead sprint planning, backlog grooming, and release planning activities.
- Track feature adoption and success metrics, iterating based on learnings to drive meaningful product improvements that impact key business metrics.
- Present product strategy and updates to executive leadership; gather input from sales, customer success, and support teams.
- Communicate product launches and updates to internal and external stakeholders; build strong relationships across the organization to drive product success.
What Will Set You Up for Success:
- 4+ years of product management experience in software/SaaS companies with a track record of successfully launching and iterating on B2B products.
- Proven experience in at least one of the following domains: Ecommerce platforms (online retail, inventory, order management), Accounting and Financial software (financial management, bookkeeping, reporting), or CRM systems (customer accounts, contact management, forecasting, analytics).
- Fluency with AI in the product development process. Experience using AI tools to enhance product workflows, accelerate research, improve documentation, or prototype solutions.
- Strong analytical skills with the ability to leverage data to inform decisions; proficiency with product management tools (e.g., JIRA, Figma, Amplitude).
- Excellent written and verbal communication skills with deep understanding of agile/scrum methodologies.
- Customer-centric mindset with strong empathy for user needs; strategic thinking combined with attention to detail and ability to navigate ambiguity.
- Preferred: Experience with multi-tenant software platforms, technical background, experience building admin-facing tools, or prior experience at a high-growth SaaS company.
Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota and West Virginia and while we love all parts of the world, we can only hire permanent US residents at this time.
🚀 Opportunities to Grow
At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.
🎩 Total Rewards
• We’re proud to be remote-first. We’ve been remote since 2009, long before COVID made it cool
• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
• 100% premium coverage of medical/dental/vision for you and your family
• 401K to help you invest for the future
• $1,500 annual learning and development stipend
• Travel to fun locations for all-company meetings and team events
• Generous home office allowance to set you up for success
• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
• A monthly stipend reimbursement for health & wellness and so much more!
• TeamSnap Total Rewards
🏆 Working at TeamSnap
At TeamSnap, you’re not a culture fit, you’re a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we’re inspired by our people, our customers, and our values.
🧡 Inclusion and Diversity
Creativity and innovation can’t thrive when we’re cookie-cutter images of each other. We’re quickly growing more diverse, but there’s always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
