TextNow

We provide free wireless phone service, including unlimited talk and text over Wi-Fi through our app. You can get a free local phone number instantly. To access a nationwide 5G network, you’ll need to buy a SIM card once. This gives you unlimited talk and text, plus free data for some apps. We also offer flexible data plans, like a Day Pass or an Unlimited Plan, if you need more internet access. We offer international calling to over 100 countries.

We earn revenue by passing phone service costs to advertisers. Over 300 million people have downloaded our app, and we’ve consistently generated over $100 million in annual revenue for the past four years. Our patented Elastic Calling technology lets your calls switch seamlessly between Wi-Fi and cellular networks. Our backend systems use Go, Ruby, and PHP microservices in a cloud-native environment, using AWS services. We develop our mobile apps for iOS using Swift, SwiftUI, and Objective-C, and for Android using Kotlin, Jetpack Compose, and Java.

Our mission is to break down communication barriers, democratize phone service, and provide everyone with access, regardless of income. We’re committed to empowering you with reliable, free phone service through technology and innovation.

Five core values guide us: Customer Obsessed, Do Right by Our People, Accept the Challenge, Act Like an Owner, and Give a Damn. These values mean we prioritize understanding customer needs, treating our employees fairly, taking a proactive approach to challenges, owning our work, and being committed to achieving results.

We’re a remote-first company with satellite offices in Waterloo, ON; San Francisco, CA; and New York City, NY. As of 2022, we grew to over 200 employees. Our work environment balances productivity and flexibility, and we emphasize an inclusive culture. Equity, diversity, and inclusion (EDI) are central to us, supported by Employee Resource Groups (ERGs) like Pride, Mental Health, Parents & Guardians, Women+, and Culture Club.

We offer opportunities for in-person connection through local meetups, off-sites, in-person onboarding, and an annual All-Hands event. We use recognition programs like High Five for peer-to-peer acknowledgment, Superstar for leader-driven recognition, and Phonies for annual impact awards. We measure employee engagement through semi-annual surveys. Recent results show an Engagement Score of 7.8, an eNPS Score of 32, and a 91% participation rate. Our culture also values purpose-driven work, continuous innovation, and employee growth.

We offer competitive compensation with equity and 401(K)/RRSP employee contribution matching. You’ll have flexible working arrangements, including work-from-home, remote, or access to our office spaces. Our benefits include health, dental, and vision plans, short-term and long-term disability, parental leave for eligible employees, unlimited PTO, and 12 paid holidays per year. We provide annual credits for learning and development, and a lifestyle and wellness benefit or healthcare spending account. You’ll receive a free iPhone/Android with a TextNow unlimited plan, and we have a profit-sharing plan. We also host team events and company off-sites.