Job Description
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
You lead and build engineering teams to deliver MarTech solutions to our HomeInstead offices. You partner with Marketing, Product, and data to deliver innovation and scalable solutions for demand management. Your solutions drive our online Brand presentation and demand funnels. You own systems and integrations for our websites, efficient ad spend, customer targeting and our pre-sale customer lead handling process. Each release from your team builds a website we’re proud of to connect us with new and potential clients and manage the sales operations processes for them to start care with us and to engage our services. You lead architecture, delivery and prioritizing development by customer voice, adoption potential, business impact, and architecture improvements. Drive product from concept to launch and operations.
What are your Responsibilities?
Technical Competencies and Leadership:
- Passion to innovate in online brand and client engagement from AI driven SEO, structuring and targeting customer conversations, and brand exposure across ads and social content.
- Develop and execute a robust technical strategy that encompasses development methodologies like Agile and Scrum, systems architecture, and extensive use of cloud platforms (AWS, Azure, Google Cloud).
- Lead and review the architecture of systems, ensuring best practices in code quality, managing technical debt, and implementing effective APIs and eventing strategies.
- Oversee the migration strategies from common marketing third-party (Salesforce, CDP, Talkdesk) to in-house solutions, ensuring seamless transition and integration.
Stakeholder Management:
Partner with Sales and Product to align delivery to identified Customer needs from regular Sales team conversations, data and process analysis, and industry best practices. Drive the voice of the customer with weekly “Sales Performance” sessions using your products to conduct deep dive operating reviews at the owner/franchise level.
Help define MarTech and Demand architecture vision and then coordinate stakeholder requests and customer needs into product solutions complete with feedback loops, adoption plans, and collaborate on measured business impact projections.
Lead project planning activities including sprint planning, resource allocation, setting timelines, budgeting, managing cross-team dependencies, and risk management.
Ensure the delivery of projects on time and within budget, while managing the technical and business risks.
Team Development:
- Hire, align, and develop your team into defined roles with ongoing refinement of team charter and mission.
- Mentor and develop the team, promoting a healthy engineering culture and managing performance to foster engineering excellence and career development.
Operational Excellence:
- Be responsible for improving operational efficiency, managing technical operations, and ensuring system reliability to support business operations and growth.
Key results for this role:
- Increase sales performance results from efficient Ad Spend to organic traffic to lead conversion.
- Drive product adoption/satisfaction while lowering operating costs.
- Increase automated and AI powered applications
- Increase delivery cadence of new functionality and business value
Required Skills
- Computer Science or Engineering focused undergraduate or master degree in computer science or equivalent experience in a technical company.
- Demonstrated leadership of one or more engineering teams in different size organizations from startup to scaled big tech to deliver initiatives and architecture.
- Demonstrated Software Management skills including design, feature prioritization, operations and successful deployment/release management delivering or growing online or SaaS products
- Building Customer focus informed from regular direct user interaction, industry monitoring, and observations across domains. High eq, empathy visible via UX in products built and the development process.
- Prioritization across multiple workstreams: Managing multiple goals, deadlines, timelines, scopes, and resources.
- Communication & Collaboration Skills: Ability to communicate effectively, particularly via written communication with both technical and non-technical team members from front line contributors to c-level leaders.
Preferred Skills
- Familiarity with leading MarTech solutions including Google Ads, Talkdesk, Salesforce, Yext.
- Hiring, Development, Management of remote software engineers
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range
$211,500—$235,000 USD
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
