Job Description
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company’s future growth.
The Retail Payments team is central to this expansion, focusing specifically on enhancing and adding support for payment flows tailored to the retail environment. This is a fullstack team, and can include features like allowing multiple refunds easily, or integrating new payment terminal hardware and ensuring seamless, robust integration with our Point-of-Sale (POS) system. The work involves tackling complex, high-visibility challenges to ensure retail customers have a frictionless and secure payment experience.
A day in the life (Responsibilities)
- Work closely with the leads to identify high-impact opportunities in the domain
- Plan, scope, and prototype solutions from design to rollout, using a combination of Android and server-side technologies
- Make technical decisions and recommendations that will lay the foundation for the future of our retail strategy
- Stay in tune with customer needs by hearing direct customer feedback and staying abreast of industry research
What you’ll need to thrive (Requirements)
- Growth mindset with an emphasis on learning and self/team-improvement
- 7+ years experience building and shipping production software to customers
- Experience with Java, Kotlin, or other object oriented programming languages
- Experience with payments technology or fintech in general
- Respectful, empathetic, and humble
- Passionate about making users happy and seeing people use your product in the wild.
- Startup mindset and comfort with ambiguity
- Flexible in using different tech stacks and languages
- Comfortable with testing methodologies and frameworks
AI at Toast
At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-REMOTE
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range
$138,000—$221,000 USD
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
