Job Description
Product Designer | Viator
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
The B2B Experience Team
The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem. We solve problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.
We focus on creating intuitive, reliable experiences that enable our partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers. Working closely with product, engineering, data, and commercial teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact.
Job Location: Remote UK or Portugal
This role is a remote position in the UK or Portugal. Occasional travel to company offices as necessary.
What You’ll Do
Drive Product Strategy & Outcomes
Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps.
Translate research and data into clear problem definitions, recommendations, and success metrics.
Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions.
Deliver High-Quality Design
Own end-to-end design across multiple areas, from discovery through delivery.
Plan and conduct user research, synthesising insights into actionable direction.
Create flows, maps, IA, and prototypes to communicate and test solutions.
Ensure design quality through collaboration, Design QA, and strong attention to detail.
Use and contribute to the Design System to ensure consistency and scalability.
Collaborate, Influence & Mentor
Work closely with product, engineering, marketing and commercial to create alignment and progress.
Communicate clearly and persuasively, tailoring your approach to different audiences.
Mentor and advocate helping peers connect our work to customer and business goals.
Proactively identify and remove blockers, maintaining momentum without sacrificing quality
Skills & Experience
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset.
- Thinks strategically and loves being hands-on to deliver meaningful outcomes.
- Grounds decisions in research, data, and customer insight.
- Is comfortable owning complex problem spaces and influencing direction.
- Communicates with clarity, confidence, and empathy.
- Embraces feedback, adapts to change, and maintains a bias toward progress.
- Cares deeply about craft, quality, and growing others.
- Believes great work comes from curiosity, collaboration, and shared ownership.
What We Offer
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].
If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!
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