IT Project Coordinator

Job description

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.

Position Responsibilities

  • Project Planning & Tracking: Develop detailed project schedules, monitor workflows, and track milestones.
  • Strong understand of IT and specifically within Cyber Security
  • Communication: Act as the primary contact for team members, communicating updates, risks, and changes.
  • Documentation: Maintain project documentation, including meeting minutes, project plans, and status reports.
  • Resource Management: Coordinate technical resources, order equipment, and assist with software/hardware installation.
  • Budget & Scope: Ensure project adherence to budget and scope constraints
  • Resource Coordination: Monitor resource availability, order necessary hardware/software, and track project expenditures against the budget.
  • Issue Resolution: Identify technical bottlenecks or schedule slippages and escalate complex issues to senior management or project managers.
  • Technical Support: Assist in installing software/hardware, gathering technical requirements, or conducting quality assurance testing

Position Qualifications

  • Education: Role requires a Bachelor’s degree in IT, Computer Science, Business, or a related field.
  • Experience: Requires 3–5 years of experience in project support or technical infrastructure roles.
  • Certifications like CAPM (Certified Associate in Project Management), PMP, or Agile/Scrum are highly preferred.
  • Tools: Proficiency in project management software (MS Project, Asana, Trello, ServiceNow) and Microsoft Office Suite (Excel, PowerPoint) is essential
  • Ability to obtain and maintain a clearance would be required

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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