Job Description
Account Manager
Location: London (Hybrid – 3–4 days studio / 1–2 days WFH)
Hours: 8:30am–5:00pm
Type: Full-time, Permanent
Salary: Up to £45,000 depending on experience + Bonus Scheme
Build Relationships. Create Momentum. Grow with Us.
We create inspirational brand experiences through custom branded merchandise and bespoke InspiraPacks for corporate clients across the UK.
We are looking for a proactive and commercially minded Account Manager to support and grow a portfolio of client accounts within our London team.
This is a relationship-led, client-facing role suited to someone who enjoys live engagement, proactive communication and driving opportunities forward.
The Role
You will manage and develop client relationships, ensuring excellent service while identifying opportunities to increase account value.
You will:
- Support and grow a portfolio of corporate accounts
- Respond to enquiries and advise on suitable branded merchandise solutions
- Conduct proactive calls and attend virtual and face-to-face meetings
- Deliver weekly client “Progressions” to maintain account momentum
- Prepare accurate quotes and proposals
- Secure orders and ensure smooth internal handovers
- Identify opportunities for repeat and additional business
Performance is measured through client engagement activity, service quality and account growth.
What We’re Looking For
You may already be working in branded merchandise, corporate gifting, promotional products or another B2B sales environment.
You are:
- Confident speaking with clients and building rapport
- Comfortable making proactive calls
- Organised, detail-focused and commercially aware
- Confident using CRM systems and Microsoft Office
- Professional in presentation and communication
- Motivated by clear targets and a collaborative team environment
- Confident in delivering presentations either face to face via visiting client offices or video in the studio
You take ownership of your accounts and follow through on commitments.
What We Offer
- Salary up to £45,000 depending on experience
- Performance bonus scheme
- Laptop and mobile phone
- 31 days’ holiday rising with length of service
- Christmas shutdown
- Travel card for client meetings across London
- Pension scheme
- (Clerkenwell studio based)
- Clear development and progression opportunities
If you enjoy building relationships, creating opportunities and working within a supportive and driven team, we would be pleased to hear from you.
Apply today and take the next step in your account management career.
