About Unblu adiacom
We are a Swiss software company, founded in 2008, that develops digital interaction tools for financial services. In November 2022, we acquired Adiacom, adding products like Unblu Branch, Unblu Meet, and Unblu Cast to our offerings. We also became part of Swiss Post Ltd in November 2022.
Our solutions help financial institutions connect with their customers. Our portfolio includes Messaging for secure, omnichannel communication; Collaboration for real-time customer interactions; Branch for remote collaboration in physical branches; and Branded Video & Voice for secure, flexible calls. We apply these solutions across wealth and private banking, retail banking, corporate banking, and universal banking.
We serve over 170 financial institutions worldwide and partner with banking system companies such as Temenos, Avaloq, Q2, Backbase, and Ebankit. We specialize in omnichannel, video consultation, business WebTV, online academy, and video communication. Our solutions have led to clients reporting 40% efficiency improvements, a 94 Net Promoter Score (NPS), an 84 System Users Satisfaction (SUS), and a 25% increase in front-office productivity. In Q3 2025, Forrester recognized us in its Customer Service Solutions Landscape report, highlighting our focus on the financial services industry and our expertise in AI agent assist, knowledge management operations, and customer self-service.
Mission & Values
Our mission is to develop software for financial services that helps providers and their customers have better conversations. We are an Equal Opportunity Employer, and our culture respects and supports diversity.
Our core values include empowering individuals, fostering strong teamwork, driving innovation, recognizing contributions, supporting career progression, and maintaining inspirational leadership.
Team & Culture
We have between 51 and 200 employees, and our culture is young, innovative, open-minded, and diverse. Our work environment emphasizes strong teamwork and mutual support. We have a global team with over 30 nationalities across 8 locations. Employees describe our culture as supportive, offering learning opportunities and a collective drive to succeed.
Benefits & Perks
We offer a competitive salary and a 5-week holiday allowance. Our benefits include flexible working hours and a hybrid working environment. We provide learning opportunities, with access to current tools and equipment.
Other perks include great referral bonuses, breakfast events, a company pension, internal competitions, and complimentary coffee and tea. Our Basel office is centrally located next to the main railway station.
Frequently Asked Questions
Unblu provides a suite of digital interaction and collaboration solutions for financial institutions. These include Messaging for secure omnichannel communication, Collaboration tools for real-time customer interactions, Branch solutions for remote collaboration in physical branches, and Branded Video & Voice for secure calls. Its product portfolio, which integrated offerings from Adiacom, also includes Unblu Meet and Unblu Cast. The company specializes in omnichannel, video consultation, business WebTV, online academy, and video communication.
Employees at Unblu receive a competitive salary, 5 weeks of holiday, and great referral bonuses. The company offers flexible working hours and a hybrid working environment. Other benefits include opportunities for learning with access to the latest tools and equipment, a company pension, internal competitions, breakfast events, and complimentary coffee and tea. The main office in Basel is centrally located.
Unblu fosters a young, innovation-savvy, and open-minded culture that values diversity and empowers individuals. It emphasizes strong teamwork, mutual support among colleagues, and a collective drive for success. The company is an Equal Opportunity Employer and has a diverse global team representing over 30 nationalities across 8 locations.
Unblu assists financial institutions by providing a Digital Client Interaction platform that enables meaningful conversations between financial service providers and their customers. Its solutions aim to improve customer experience, boost transactions, increase efficiency, and enhance front-office productivity. The company supports institutions in wealth and private banking, retail banking, corporate banking, and universal banking to offer compliant, authentic, and engaging digital interactions, whether through messaging, video, or collaborative tools.
Yes, Unblu was recognized by Forrester in its Q3 2025 Customer Service Solutions Landscape report for its focus on the financial services industry and its capabilities in AI agent assist, knowledge management operations, and customer self-service. Unblu has also established partnerships with leading banking system companies such as Temenos, Avaloq, Q2, Backbase, and Ebankit, to ensure integration into existing solutions.
Unblu adiacom was founded in 2004.
Unblu adiacom is active in the Omnichannel, Videoberatung, Business Webtv, Online Academy, and Videokommunikation markets.
Unblu adiacom has 51-200 employees.
Unblu adiacom hires in 🇨🇭 Switzerland.
Yes! Unblu adiacom is actively hiring with 3 open remote jobs available now.
Yes, Unblu adiacom is a remote-first company.
Unblu adiacom's website is www.unblu.com .
You can find Unblu adiacom on X (Twitter) and LinkedIn .
3 remote jobs at Unblu adiacom
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