Upside

We are a technology company that works to increase the financial power of people and businesses in the real world. Since 2016, we’ve developed an economic model that helps consumers earn more purchasing power and retailers gain measurable profit. Our main product is a free mobile app that offers personalized cash back for everyday purchases like gas, groceries, and dining. Users can claim offers, shop as usual with a credit or debit card, and then earn cash back, which they can cash out to a bank account, PayPal, or gift cards.

To date, our users have earned over $1 billion in cash back, with frequent users averaging $290 in annual earnings. We’ve also generated over $2.5 billion in new, incremental profit for retailers, with $6 billion in commerce running through our platform annually. We are committed to sustainability, having offset 4 million metric tons of CO2 and rescued 4 million pounds of food through our initiatives. One percent of all our revenue goes towards these efforts. Our marketplace reaches 35 million consumers.

We use personalization, data analytics, mobile apps, digital marketing, retail tech, and fintech within the retail industry. Our journey began as GetUpside in January 2016, with gas stations joining in May 2016, restaurants in August 2017, and grocery stores in June 2018. We opened offices in Austin (March 2019) and Chicago (October 2019). We were renamed Upside in April 2022, expanded into mobile payments in September 2023, and welcomed hardware stores to the platform in April 2024. We have offices in Washington, DC, Austin, Chicago, and New York.

Our mission is to advance the economic power of people living and working in the real world. We do this by building and distributing a new economic model designed to benefit both consumers and retailers.

Our values guide our decisions and behavior:

• Be an owner: Employees are responsible for understanding their actions and reasoning to do what’s right.
• Make it measurable: We make decisions based on data and insights, and we present and justify them accordingly.
• Represent the real world: We build for consumers and retailers, consider diverse viewpoints, and foster a team that reflects the world.
• Make the impact worth the effort: We focus on leaving things better and ensuring our actions positively impact the future of consumers, retailers, and the planet.
• Always share whether we succeed or fail: We are committed to radical transparency at every moment and milestone.

We currently employ between 201-500 individuals. Our company culture prioritizes radical transparency and integrates our values into daily operations and decisions. We emphasize collaboration and innovation, actively celebrating new ideas and perspectives.

Our hiring process begins with an application review by our Talent Acquisition team, followed by a recruiter interview and team interviews, which may include a skills assessment. New hires receive a personalized 90-day onboarding plan designed to help them build relationships, set goals, and achieve long-term success. We offer flexible work arrangements, including options to work from our offices or fully remotely for certain roles.

We offer stock options as part of our compensation package. Employees receive comprehensive medical coverage, along with emotional and mental health support programs. We also provide unlimited PTO. For new parents, we offer generous parental leave and a partnership with Carrot Fertility for family-forming benefits.