Job Description
Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.
Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.
Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.
What is this position about?
We’re looking for a hands-on People & TA Partner who will support our business teams and take ownership of both hiring and day-to-day HR topics.
Responsibilities and Duties
Own end-to-end hiring for your teams (from sourcing to onboarding), including close collaboration with hiring managers, driving hiring decisions, and ensuring a fast, high-quality candidate experience while managing priorities across multiple roles
Act as a People Partner for assigned teams, supporting managers with performance, team dynamics, retention, and hiring planning, including handling both day-to-day topics and more challenging situations (e.g. performance issues, conflicts, exits)
Own onboarding experience for your teams and work with managers to continuously improve new joiner adaptation and team integration
Collaborate closely with junior HR colleagues, ensuring smooth execution of HR processes, and keeping focus on priorities and outcomes
Contribute to selected HR initiatives and take ownership of assigned projects
Solid experience in recruitment, ideally in a fast-paced or high-growth environment
Ability to prioritise, manage workload, and work with changing priorities
Ownership mindset – proactive, accountable, and solution-oriented
Comfort with ambiguity and dynamic environment
Strong communication and stakeholder management skills
Interest in working with people topics beyond hiring
Well-organised with strong attention to detail
Collaborative, people-oriented, and proactive approach
Experience with ATS tools (e.g. Workable, Greenhouse) is a plus
Excellent English (written and spoken)
We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us;
Unlimited paid holiday days;
Start-up working environment;
WFH or work remotely;
Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity;
Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
Young and passionate team;
Refreshments and delicious coffee in the office area;
Hardware/ remote setup package;
Competitive salary and regular salary revaluation;
Bonuses based on company performance.
About Ventrata
Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24⁄7 live support.
Leading brands across diverse verticals trust Ventrata’s solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year.
What truly sets us apart is our independence — we’ve been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.
We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.
