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Business Development Director

Job Description

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Business Development Director will lead Visa’s strategic client engagements, with a strong focus on regional and pan-African accounts. This role requires exceptional ability to orchestrate internal resources and external stakeholders to deliver integrated solutions that meet client needs across multiple markets. The individual will serve as a trusted advisor to key financial institutions and ecosystem partners, driving growth and innovation in payments.

Key Responsibilities:

Strategic Account Leadership

  • Manage high-value client relationships, including regional banking groups and multinational partners.
  • Develop and execute multi-market account strategies aligned with Visa’s objectives and client priorities.
  • Serve as the primary liaison for executive-level engagement, ensuring consistent communication and alignment.

Internal & External Orchestration

  • Coordinate cross-functional teams (Product, Marketing, Risk, Compliance, Operations, etc.) to deliver seamless execution.
  • Act as the central point for internal alignment, ensuring Visa’s global capabilities are leveraged for regional impact.
  • Engage external stakeholders, including regulators, and technology partners, to support client initiatives.

Revenue Growth & Market Development

  • Identify opportunities to expand Visa’s share of payments across issuance, acceptance, and digital channels.
  • Drive adoption of Visa’s premium products, digital solutions, and emerging technologies.
  • Negotiate commercial agreements and ensure compliance with contractual obligations.

Innovation & Ecosystem Engagement

  • Support clients in launching innovative payment solutions tailored to diverse African markets.
  • Champion Visa’s thought leadership in digital transformation and financial inclusion.

Performance Monitoring & Reporting

  • Track KPIs, analyze performance data, and provide actionable insights to leadership.
  • Ensure risk management and regulatory compliance across all partnership activities.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Min Bachelor’s degree in Business, Finance, Marketing, or related field

Minimum 10 years in business development, strategic account management, or financial services.

Proven track record of managing complex, multi-market client relationships at senior levels.

Strong understanding of payments, digital banking, and fintech trends in Africa.

Bilingual proficiency in English and French

Exceptional stakeholder management and negotiation skills.

Strategic thinker with strong analytical and problem-solving abilities.

Excellent communication and presentation skills for diverse audiences.

Ability to work in a matrix organization and manage multiple priorities across regions.

Other Requirements:

High integrity and commitment to Visa’s values and compliance standards.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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