Job Description
Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
To support the IQ-EQ APAC Sales function to maximise earnings and profitability. Ongoing contribution to the continued improvement of the Global Sales Team through the systematic documentation and timely execution of sales processes, as well as directly assisting the Chief Commercial Officer, APAC.
- Identify new business prospects through innovative methods and research in line with the defined strategy current at that given time
- Research / contact potential leads in different locations so that the Sales Team can plan and execute effective new business trips to meet these leads (which fit with existing business profile and target sector)
- Develop an understanding of the prospective client’s business model and requirements, in order to provide the prospective client with relevant and accurate Fee Proposals
- Manage and maintain relationships with prospective clients in circumstances
- Contribute to the collection of market intelligence to ensure IQ-EQ has up to date data on potential Key Client customer base
- Act on occasions as the facilitator, and coordinate work required from IQ-EQ by the client in the new business stage (including assistance with RFPs, RFIs and other documentation required by the client)
- Assist and provide support to other team members in winning new business
- Conduct extensive industry and potential client research (including Due Diligence)
- Attend new business meetings with the rest of the team members, and produce call reports and perform follow-up tasks
- Measure and report on Sales key performance indicators
- Research and maintain an accurate and current database
- Identify and develop sources of potential clients
- Effectively and confidently communicate our services to clients via telephone, face-to-face and written communication
- Be able to match appropriate services to clients’ requirements
- Be able to demonstrate a full knowledge of all products, relevant selling points and benefits
- Maintain a current and accurate knowledge of competitors and their products
- Keep abreast of competitor activity and recommend any necessary tactical action
- Maintain accurate records of all contacts with potential clients
- Represent in a professional manner at all times and maintain high standard of personal presentation
- Undertake any reasonable duties as specified by the Chief Commercial Officer, APAC
What we offer
- Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Wellbeing: additional social benefits such as private health and dental cover, life assurance and etc
- Annual leave: our employees are entitled to 25 days paid leave plus all statutory public holidays
- Maternity and paternity leave, education leave and etc
- Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
Qualifications
- Bachelor level degree qualification.
- Accounting and/or Financial Services experience. At least 8 years’ relevant experience in client facing role in business development, ideally with a successful track record in the fund admin space.
- Knowledge of closed-ended and open-ended funds, private equity and hedge funds.
- Highly self-motivated, possesses great integrity, good organisational and interpersonal skills
- Effective documentary writing & IT skills (including MS Excel, Word, Powerpoint)
Additional Information
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
