Job description
Carrier Relations Analyst
Vyve Broadband, founded in 2012, is an innovative company serving largely non-urban communities in eight states, including Oklahoma, Texas, Arkansas, Kansas, Louisiana, Tennessee, Georgia and Wyoming. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Vyve was formed as a platform to provide the very best next-generation services and features available, along with sector-leading customer experience. Vyve Business Services include optical Ethernet, PRI and hosted voice services for the business community.
Vyve Broadband is seeking an experienced Carrier Relations Analyst to join our team and help us manage our relationships with our third-party partners. You will be responsible for negotiating rates, terms and conditions, and service level agreements with our partners. You will also support our sales teams with RFPs, quotes and other special projects, as well as updating our building list and rate cards for each partner. You will work closely with our Operations team to ensure timely and accurate delivery of services.
Special Skills Needed: Seeking an individual who is looking to be part of a fun, smart, highly entrepreneurial, team-oriented, always-on, start-up environment who can bring high levels of energy, curiosity, humor and stamina every day.
RESPONSIBILITIES
- Review and respond to RFPs and quote requests from sales teams, providing competitive pricing and solutions for on-net & off-net services
- Negotiate rates, terms and conditions, and SLAs with third-party partners, ensuring compliance with company policies and objectives
- Maintain and update our building list and rate cards for each vendor, ensuring accuracy and consistency
- Track and report on the performance and quality of quotes and installations, identifying and resolving any issues or disputes
- Develop and maintain strong relationships with our partners, fostering trust and collaboration
- Research and evaluate new off-net opportunities and vendors, expanding our network coverage and capabilities
- Review off-net partner invoices for accuracy
- Manage off-net inventory records and process commissions for Channel Partners
REQUIREMENTS
Bachelor’s degree in Business, Finance, Engineering, or related experience
Minimum 2 years of experience in telecom carrier relations, pricing, or procurement
Strong knowledge of telecom products and services, such as Ethernet, IP, Wavelengths, Dark Fiber, etc.
Excellent negotiation and communication skills, both written and verbal
Proficiency in Microsoft Office, especially Excel and PowerPoint, Salesforce.com
Detail-oriented, analytical, and problem-solving skills
Ability to work independently and as part of a team
Ability to multitask and prioritize in a fast-paced environment
Results oriented with roll-up-the-sleeves attitude – proven ability to execute
Strong, relentless attention to details
Entrepreneurial spirit, mindset and strong work ethic are a must
Proactive and self-directed
This will be a REMOTE position
WE PROUDLY OFFER:
• A friendly and fun work environment
• Communication and training
• Great benefits package
• A culture that encourages growth
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
