About WorkStep
We provide AI-powered employee engagement software for distributed frontline teams. Founded in 2017, our software helps HR and Operations leaders improve retention, increase productivity, and cut costs by enabling real-time action.
Our platform offers several key features:
- Employee Feedback: Gathers real-time insights through milestone, always-on, and annual surveys, plus two-way feedback channels. Employees can respond via email, SMS, or shared devices without needing an app, and AI prompts guide them to share feedback.
- Employee Reporting: Provides data on behavior, which we can segment by role, location, demographics, and tenure to find retention trends.
- Predictive Analytics: Uses machine learning to pinpoint top areas for improvement at facility or role levels. It suggests high-impact actions to reduce turnover, including an AI Assistant for tailored insights and proactively identifying turnover drivers.
- Impact Analysis: Measures how successful initiatives are by tracking changes in employee sentiment and retention. It recommends actions and tracks their impact.
- Communication: Lets leaders respond to urgent comments and alerts anonymously, or communicate broadly with workforce segments. Our AI-powered replies adapt to each leader’s voice, and we can send targeted messages based on sentiment data.
We serve organizations in e-commerce, manufacturing, retail, CPG, transportation, and logistics.
Mission & Values
Our mission is to make the frontline a better place to work. Our values are:
- Elevating all voices
- Not settling for the status quo
- Exceeding expectations
- Enjoying the journey
Team & Culture
WorkStep is a fully remote team of 30+ employees across the country. The total company size is between 51-200 employees. The team shares a mission to improve work for those in frontline roles. The culture values speed, purposeful innovation, and collaboration. Employees are encouraged to make an immediate impact and build connections. Dan Johnston (CEO) and Justin Butler (CTO) co-founded WorkStep, combining their experience in logistics and technology to build the platform.
Benefits & Perks
We provide our employees with health and dental insurance, flexible paid time off (PTO), and a flexible working schedule. Other benefits include company equity, a 401k match, a home office setup stipend, and wellness and fitness reimbursement. We also organize team building activities and off-sites.
Frequently Asked Questions
WorkStep offers AI-powered employee engagement software designed for distributed frontline teams. Its features include employee feedback tools with smart surveys, employee reporting, predictive analytics, impact analysis, and built-in communication tools with AI replies.
WorkStep’s mission is to make the frontline a better place to work. Its core values are to elevate all voices, not settle for the status quo, exceed expectations, and enjoy the journey.
WorkStep fosters a fully remote work environment that values speed, purposeful innovation, and collaboration. The team is united by its mission, and employees are encouraged to make an impact and build strong connections.
WorkStep provides employees with health and dental insurance, flexible PTO, a flexible working schedule, company equity, a 401k match, a home office setup stipend, and wellness and fitness reimbursement. The company also arranges team building activities and off-sites.
WorkStep was founded in 2017.
WorkStep is active in the Employee Engagement, Workforce Productivity, Workplace Safety, Turnover Prevention, Employee Satisfaction, Hiring Frontline Workers, Retaining Frontline Workers, Retail, Transportation & Logistics, Manufacturing, Talent Network, Ai Solutions, Predictive Analytics, Employee Retention, Action Planning, Hr, and Operations markets.
WorkStep has 51-200 employees.
WorkStep hires globally with a remote-first approach, allowing employees to work from anywhere.
WorkStep is not actively hiring at the moment. Check back later for new opportunities.
Yes, WorkStep is a remote-first company.
WorkStep's website is www.workstep.com .
You can find WorkStep on X (Twitter) and LinkedIn .
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