Job Description
About us
Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower with it any and every business around the world. Yodeck was first introduced in 2016 and now powers over 160,000 screens across every type of business from restaurants and retail stores, to schools, stadiums and conference halls. Yodeck is now in the top 5 of digital signage SaaS platforms in the world, and we are looking for curious and smart people to drive even faster!
About the role
We’re looking for a Product Training Specialist to design and scale impactful training experiences around Yodeck’s product. In this role, you’ll help customers, partners, and internal teams better understand and adopt our platform, by creating structured learning programs and high-quality training content. You’ll work cross-functionally with Sales, Customer Success, and Product to ensure our training reflects real customer needs and continuously evolves alongside the product.
Responsibilities
- Design and continuously improve scalable product training and certification programs for customers, partners, and internal teams
- Build strong expertise in Yodeck’s product, key features, and core use cases to create relevant training experiences
- Create clear, engaging training resources that help different audiences confidently use and position the product
- Maintain and continuously update training materials to reflect product updates, new features, and best practices
- Contribute to a high-quality training experience that strengthens product credibility with customers and partners
- Support internal onboarding initiatives by developing relevant product training content
- Collaborate with Sales, Customer Success, and Product teams to align training with onboarding needs and recurring customer challenges
Must Have
- Strong interest in helping others understand and confidently use technology or digital products
- Technical background or hands-on experience working with digital products, SaaS platforms, or technical solutions
- Good understanding of web application concepts, including web services and APIs
- Experience working directly with customers and internal teams to support product adoption
- Excellent communication skills, with the ability to explain complex technical concepts in simple terms
- Fluency in English, both written and spoken
- Comfortable working with high ownership and autonomy
Nice to Have
Experience in designing or delivering training programs, certifications, or onboarding initiatives
Familiarity with content creation tools (e.g. LMS platforms, video tools, documentation tools)
Experience in Customer Success, Support, or Product-related roles within a SaaS environment
Understanding of different learning styles and ability to adapt content to different audiences
Exposure to product-led growth environments or scaling training programs
Competitive salary
Company-wide bonus scheme and a great Stock Option plan
Amazing workplace, certified as Great Place to Work
Hybrid Work From Home policy
Office gym, nutritionist, and meal vouchers
Individual training budget for professional development
Private medical insurance plan
Fun and collaborative start-up environment (with amazing offices!)
Flexible working arrangements
Commuting Expenses
Equal opportunity and workplace diversity
As part of our dedication to the diversity of our workforce, Yodeck is committed to Equal Employment Opportunity. Our people are our strongest asset and we acknowledge that all we have achieved so far is the solid outcome of our people’s contributions.
