Zelh Logo

Carrier Sales CSR

Job Description

Description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Our client is a U.S.-based freight brokerage company focused on providing truckload transportation solutions, with strong expertise in dry van freight and spot market operations. They operate in a fast-paced, high-volume environment, working with a wide network of carriers to ensure reliable capacity and competitive pricing while maintaining a strong focus on service and efficiency.

Position Overview:

We are seeking a motivated Carrier Sales Representative to identify reliable carriers, negotiate competitive rates, and oversee the transportation of freight from dispatch through delivery. This role involves daily communication with carriers and drivers, real-time load management, and problem-solving to ensure smooth operations. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced logistics environment.

Key Responsibilities:

  • Source and onboard reliable carriers using load boards and internal tools

  • Negotiate competitive rates to secure capacity while maintaining profitability

  • Cover customer freight by matching the most suitable carriers to each load

  • Build and maintain strong relationships with carrier partners

  • Track and trace shipments, ensuring on-time pickup and delivery

  • Communicate daily with dispatchers and drivers to monitor load status

  • Proactively identify and resolve any in-transit issues

  • Maintain accurate load details and updates in the TMS system

Requirements

  • Previous experience in Carrier Sales / Freight Brokerage (similar to Echo)

  • Strong understanding of the U.S. trucking market and spot market dynamics

  • Experience working with load boards (e.g., DAT) and TMS systems

  • Excellent negotiation and communication skills

  • Ability to work in a fast-paced, high-volume environment

  • Strong problem-solving skills and attention to detail

Working conditions:

  • Working schedule: Monday – Friday, 9:00 AM – 5:00 PM EST

  • Work mode - hybrid/remote

  • Competitive Salary in USD

  • 10+ business days of paid time off

  • Equipment provided

  • A supportive team

  • Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

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