Job Description
Description
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy.
We are looking for a detail-oriented Compliance & Administration Specialist to support brokerage operations by ensuring accuracy, compliance, and smooth coordination across internal teams.
In this role, you will be responsible for carrier onboarding, rate validation, and financial administration processes. You will act as a key connection point between Operations, Carrier Procurement, Audit, and Finance teams, helping ensure all transactions are compliant, accurate, and processed in real time.
Carrier Compliance & Setup
Review, onboard, and maintain carrier profiles according to company compliance standards
Perform due diligence checks (insurance, authority, safety records, fraud risk indicators)
Set up and manage carriers across internal systems (TMS and financial platforms)
Maintain accurate carrier records, including factoring and payment details
Rate & Financial Administration
Verify and validate carrier rates before invoicing
Update and correct rates in internal systems for released loads
Communicate discrepancies with internal teams and ensure resolution
Monitor consistency between operational and financial data
Billing, Payments & Invoicing Support
Provide payment status updates to internal stakeholders
Prepare and send invoices required for load processing
Maintain and update remittance and payment details
Ensure accurate setup of factoring companies for timely payments
Audit & Documentation Support
Provide complete and accurate documentation to the Audit team
Support resolution of discrepancies related to rates, invoices, and payments
Ensure all records meet compliance and audit requirements
Cross-Functional Coordination
Act as a liaison between Operations, Carrier Procurement, Audit, and Finance
Ensure timely communication and resolution of operational or payment issues
Support real-time brokerage processes with high responsiveness
Required Qualifications
2+ years of experience in freight brokerage, logistics, or back-office operations
Strong understanding of carrier onboarding and compliance processes
Experience working with TMS or financial systems is a plus
High attention to detail and strong organizational skills
Ability to manage multiple tasks in a fast-paced environment
Strong communication and problem-solving skills
Comfortable working in a fully remote environment
Nice to Have
Experience with systems such as Aljex, Net Native, Oracle, or similar
Background in audit, compliance, or financial operations
Experience working with invoicing and payment processes
Working conditions:
Work schedule: Monday-Friday 7 am-4 pm CST
Competitive Salary in USD
Work type - Remote
10+ business days of paid time off, 15 after 2 years, 7 days of Public Holidays, 3 sick leaves
Equipment provided
