Job Description
Description
At Zelh, we support fast-growing businesses by building and managing high-performing global teams.
We are looking for an HR Business Partner to join our HR team and become a trusted advisor for assigned client portfolios, supporting employees, managers, and stakeholders while helping drive employee experience, retention, and business success.
This role combines employee relations, stakeholder partnership, client support, and strategic HR advisory in a dynamic international environment.
What You’ll Do
Client Partnership
Serve as the primary HR contact for assigned clients
Build trusted relationships with stakeholders and managers
Provide HR guidance and support people-related decision-making
Participate in client meetings and workforce planning discussions
Identify people risks and recommend solutions
Employee Experience & Relations
Conduct employee check-ins and stay interviews
Support employee engagement and retention initiatives
Handle employee relations cases and escalations
Partner with managers to resolve workplace concerns
Monitor employee experience throughout the employee lifecycle
Performance & Development
Coordinate performance review processes
Support managers during performance discussions
Initiate salary review conversations when appropriate
Support employee development and talent growth initiatives
Portfolio & Risk Management
Monitor retention, engagement, turnover, and employee sentiment trends
Identify emerging people risks
Prepare portfolio health reviews and recommendations
Use HR data to support decision-making and action planning
Client Workforce Changes
Coordinate compensation and workforce changes requested by clients
Manage contract exhibits and workforce change documentation
Ensure proper approvals and communication throughout the process
Partner with Finance and HR Operations on employment-related changes
HR Projects & Continuous Improvement
Participate in HR initiatives and process improvement projects
Contribute to the development of scalable HR practices
Support implementation of new tools, workflows, and programs
Requirements
What We’re Looking For
2+ years of experience in HR, HRBP, People Partner, Employee Relations, or similar roles
Experience supporting employees and managers in a fast-paced environment
Experience handling employee relations cases and HR escalations
Strong stakeholder management and communication skills
Strong problem-solving and conflict-resolution abilities
Ability to manage multiple priorities and client portfolios
Experience working with HR systems and HR processes
English level B2 or higher
Nice to Have
Experience in outsourcing, staffing, EOR, BPO, or service-based businesses
Experience supporting international and remote teams
Experience working with performance review and compensation processes
Experience analyzing HR metrics and employee experience data
Experience supporting enterprise or multi-client environments
What Success Looks Like
Strong relationships with assigned clients and stakeholders
Healthy employee engagement and retention within assigned portfolios
Effective management of employee relations and escalations
Proactive identification of people risks and solutions
High-quality HR support and partnership for both employees and clients
Why Join Zelh?
International and fast-growing environment
Opportunity to influence employee experience and business outcomes
Exposure to diverse clients and industries
High level of ownership and autonomy
Working conditions:
Work schedule: Monday-Friday, 10:00-19:00(including flexibility)
A supportive team
Competitive Salary in USD
Remote eligibility
10+ business days of paid time off
Equipment provided
