About Zelis
We modernize the healthcare financial experience with a connected platform that bridges gaps and aligns interests across payers, providers, and healthcare consumers.
Our platform serves over 750 payers, including the top 5 national health plans, regional health plans, TPAs, and self-insured employers. We also support millions of healthcare providers and consumers.
Our core capabilities include building and managing high-performing networks, engaging members through enrollment tools, ID cards, cost transparency, and personalized support. We also optimize claims management for pricing and payment accuracy. We handle the delivery of payments and associated communications to providers, and we orchestrate clear communications for members about their benefits. Specific offerings include Provider Nexus® (a multi-payer provider directory API), S365 (an individual-carrier provider directory), and SmartShopper® (a healthcare navigation service).
We started as Stratose® in 1995, initially focused on expanding access and delivering a wrap network solution. Our growth continued with key integrations and acquisitions: PHX (claims cost management) in 2003, Pay-Plus Solutions (payment innovations) in 2012, and uniting under the Zelis brand in 2015. Further expansions added new analytics and network capabilities, including the acquisition of Truven, Ethicare, Strenuus, and the Maverest Dental Network in 2017, and Netminder in 2018. In 2019, we integrated RedCard for enrollment and claims communications solutions. More recently, we acquired Sapphire Digital in 2021 to expand our member navigation and transparency offerings. In 2022, we acquired PayerCompass for Medicare capabilities, reference-based pricing, and payment integrity, and Payspan for its payments network.
Mission & Values
Our mission is to modernize the healthcare financial experience for everyone. We believe that “modern care is more than clinical,” and we aim to remove financial friction and bring clarity to the financial journey.
Our operations and culture are guided by our core values, collectively known as IMPACT: Drive Innovation, Embrace a Growth Mindset, Put People First, Act with Agility, Champion Collaboration, and Build Trust.
Team & Culture
We have 1001-5000 employees. Our culture values every voice and idea, emphasizing collaboration and a shared confidence in making healthcare work better for everyone.
In 2023, 87% of our associates reported us as a “great place to work” in a certification survey. We are committed to Diversity & Inclusion; our CEO has signed the CEO Action for Diversity & Inclusion pledge.
Our recruitment follows a transparent, fee-free process, with all genuine offers coming from our Talent Acquisition team using the “@zelis.com” domain. We do not use WhatsApp or personal emails for recruitment. Our dynamic executive team is composed of experts in healthcare, technology, and finance.
Frequently Asked Questions
Zelis offers a connected platform with five core capabilities: building and managing networks, engaging members, optimizing claims management, sending seamless payments, and orchestrating communications. Specific offerings include Provider Nexus®, a multi-payer provider directory API; S365, an individual-carrier provider directory; and SmartShopper®, a healthcare navigation service.
Zelis emphasizes a culture grounded in its IMPACT values: Innovation, a Growth Mindset, putting People First, Agility, Collaboration, and building Trust. The company fosters an inclusive environment and a positive work experience, with 87% of its associates reporting it as a great place to work in 2023.
Zelis’s mission is to modernize the healthcare financial experience for all, operating under the belief that “modern care is more than clinical.” This involves optimizing claims management, powering faster payments, and bringing clarity to the financial journey.
Zelis is active in the Healthcare Payments, Payment Integrity, Payment Accuracy, Healthcare Bill Review, Electronic Payments, Network Optimization, Provider Network Modeling, Healthcare Navigation, and Healthcare Access markets.
Zelis has 1001-5000 employees.
Zelis hires globally with a remote-first approach, allowing employees to work from anywhere.
Zelis is not actively hiring at the moment. Check back later for new opportunities.
Yes, Zelis is a remote-first company.
Zelis's website is www.zelis.com .
You can find Zelis on X (Twitter) , Facebook , and LinkedIn .
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Project: Career Search
Rev. 2026.2
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