Zenoti

We offer an AI-powered platform for beauty, wellness, and fitness businesses. This all-in-one software helps salons, spas, medspas, and fitness studios with appointment scheduling, billing, marketing, inventory, employee management, and customer loyalty programs. Our other features include online booking, kiosk and point-of-sale operations, gift cards, referrals, memberships, packages, and loyalty programs. We also use AI tools like an AI Receptionist for ²⁴⁄₇ call handling and booking, an AI-Powered Assistant-Zeenie for real-time insights, an AI Engagement Hub-Hyperconnect for call context, and AI Lead Management. Other operational features are abandoned cart recovery, automated waitlist management, dynamic and premium provider pricing, payroll and tipping integration, employee performance management, photo management, and automated reputation management.

The company was founded in 2010 as ManageMySpa in Hyderabad, India, by brothers Sudheer and Dheeraj Koneru. In 2015, we rebranded to Zenoti and moved our global headquarters to Bellevue, Washington. Today, we work with over 30,000 businesses in more than 50 countries, handling 111 million guest interactions and 2.4 million online appointments each month. Zenoti was valued at $1.5 billion in 2021 and recognized by Deloitte’s Fast 500 for 387% revenue growth in 2024.

Our purpose is to help beauty and wellness businesses grow. Our mission is for every business in the beauty, wellness, and fitness sectors to use our solution to run, grow, and prosper. We aim to be the only platform needed for success and a true growth partner.

Our three core values are:

• Hold Nothing Back: Transparency, open communication, and bold action.
• Always Go Beyond: Pursuing excellence in product innovation and team collaboration.
• Create Success Together: Celebrating customer achievements and building strong customer relationships.

We have over 1200 global employees. We foster a culture of trust, agility, and continuous learning, where employees are encouraged to lead, challenge norms, and grow. Our workplace inspires, supports, and values individuals, offering structured learning, internal mobility, and development opportunities. Teams collaborate across functions, roles, locations, and time zones. We promote a culture of ideas where every voice and perspective is considered and achievements are recognized.

We are committed to building a diverse, equitable, and inclusive workplace where employees feel valued and empowered. We support initiatives like the Zenoti Foundation (education, wellness, sustainability), the Golden Hands Awards (recognizing beauty and wellness talent), and The Deep End (community initiatives).