Job Description
ZigZag is looking for an Administration Processing Officer to join our team!
About the Role
You will provide administrative and back-office support to the Intake and Customer Service teams. This is a high-volume processing role focused on accuracy, attention to detail, and efficient administrative support.
Key Responsibilities
High-volume back-office administration and processing
Follow SOPs and complete multi-stage tasks accurately
Manage email and internal communications — no phone support required
Maintain accurate records and process information across multiple systems
Work independently while meeting deadlines and quality standards
Key Requirements
Experience in high-volume administration or processing
Excellent attention to detail and accuracy
Strong written English and communication skills
Confident using multiple systems and learning new platforms
Ability to work independently and follow detailed SOPs
Nice to Have
Healthcare industry experience
NDIS knowledge
Experience with HubSpot, Zanda/Halaxy, Google Suite, Dialpad, Slack, and Zoom
Work Schedule
- 6AM-3PM PH Time/ 8AM-5PM AU Time
ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.
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