Job Description
ZigZag is looking for an Outbound Sales Specialist to join our team!
About the role
As an Outbound Sales Specialist, you will be responsible for engaging prospective sellers from strategic lead lists provided by the Head of Sales, converting them into active marketplace partners.
This is a high-activity, performance-driven role suited to individuals who are disciplined, resilient, and motivated by achieving clear sales outcomes.
Key Accountabilities
Outbound Prospecting
Execute structured outbound outreach via phone, email and LinkedIn
Engage with prospective sellers from pre-qualified lead list
Clearly articulate the marketplace value proposition
Lead Qualification & Conversion
Assess seller suitability across category, range and operational readiness
Progress qualified sellers through to sign-up
Manage follow-ups and objection handling to drive conversion
Pipeline Management
Maintain accurate CRM records across all outreach and opportunities
Progress leads through defined pipeline stages with strong discipline
Ensure consistent follow-through across all active opportunities
Collaboration
Work closely with the Team Lead to improve outreach effectiveness
Provide feedback on lead quality, seller objections and messaging
Performance Expectations
This role operates within a structured outbound sales model with clear activity and conversion expectations.
Typical monthly targets include:
~1,000 outbound contacts
~200–220 sales conversations
~100–120 qualified sellers
~50–55 signed sellers
Daily expectations typically include:
45–55 outbound touches per day
10–12 seller conversations per day
2–3 seller sign-ups per day
Skills & Experience
2–4 years experience in outbound sales, inside sales or lead generation
Strong communication and persuasion skills
Comfortable working to clear activity and conversion targets
High level of organisation and CRM discipline
Resilient and self-motivated in a high-volume environment
Experience in B2B, e-commerce, SaaS or marketplaces is highly advantageous.
ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.
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