Job Description
Company Description
Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.
Job Description
Job Title: Revit and CAD Technician
Position Type: Hybrid Tuesday- Thursday, 8:00am-5:00pm, Lunch: 1hr.
Monday & Fridays - Remote
Location: 4300 Cox Rd, Glen Allen, VA 23060
Hybrid in Glen Allen, VA
Description:
Job Description:
The Interior Design Project Manager works with the Workplace & Design team on a variety of daily and project related tasks in a fast paced, environment. The role would include working on a variety of design and project management tasks, maintaining documentations, and working furniture tickets.
Assignment Accountabilities
- Workorder Tickets: Works furniture and other miscellaneous tickets from submission through completion to satisfy the end use/client, design standards and all building/ADA codes.
- Manage between 10-30 active tickets at one time while tracking their progress and providing updates to the requestor of the tickets.
- Work with various vendors to resolve each request in a timely manner. Coach teammates to provide information needed to efficiently process tickets.
- Research and gather information through photos, scheduling vendor site visits, etc. from the requestor to provide to vendors to determine repair needs.
- Coordinate vendor site visits with requestor and physical security application, if needed.
- Provide vendor escort in local Richmond corporate buildings.
- For furniture move requests, create existing and proposed furniture drawings to meet all codes for approval by Asset Strategy Manager and LOB contact.
- Assist in gathering request pricing information for repair requests if an item is not under warranty.
- Obtain proper purchasing authority and cost centers from the appropriate line of business contact for repairs for billing purposes and maintaining documentation.
- Complete tickets within the SLA requirements established in the maintenance service ticketing system. Maintain all documentation in the appropriate folders and in the ticketing system.
Qualifications
Education & Experience:
- 2+ years of experience using AutoCAD/Revit
- Understanding of ticket work order systems helpful
- Background in furniture, design, project management
- Knowledge of Microsoft Office programs: Word, Excel, PowerPoint
- Experience using Adobe Acrobat Pro to create and edit documents
Knowledge & Skills:
- Proficient in AutoCAD/Revit software.
- Ability to read floorplans.
- Understanding of furniture and equipment repairs, basis warranty requirements.
- Prior experience in a help desk environment helpful but not required.
- Basic knowledge of American with Disability Act (ADA) and building codes. Ability to research and understand codes.
- Communication – Clearly communicates both orally, writing, and/or in person to provide direction or gain clarification (problem solve/understand) on tasks effectively and professionally. Responds well to questions. Able to read and interpret written information.
- Able to follow directions as well as established processes, policies, guidelines, and standards. Completes administrative tasks correctly and on time. Supports organization’s goals and values.
- Self-starter/Problem-solver
- Work well independently and as part of a team.
Additional Information
Thanks & Regards,
Praveen Kumar,
Sr. Recruiter
Zillion Technologies Inc
E-mail: praveen(at)zilliontechnologies(dot)com
Phone: 571-814-3745
