Job description
About Zinc Network
For over fifteen years, Zinc Network has been helping governments and businesses navigate the world’s most complex challenges using communications, technology, and behavioural science. We work on some of the toughest briefs: protecting children online, strengthening democratic resilience, and championing purpose-driven technologies and organisations.
Working in partnership with a global network of media outlets, communities, and influencers, we help clients understand complex issues, design and deliver behavioural interventions, create compelling campaigns, activate trusted grassroots networks, and evaluate impact.
We’re now building Kora — our AI-powered platform that systematises this expertise into scalable technology, enabling clients to work faster, more impactfully, and more cost-effectively.
We’re looking for people who want to operate at the intersection of geopolitics, security, and technological disruption, and who are committed to building a safer, more secure world.
Role Overview
Zinc is seeking a Technical Director to lead our strategic, research, creative, and digital capabilities.
Reporting to the Managing Director, the Technical Director will oversee the Head of Research and MREL, Creative Director, Head of Digital, and a team of strategists, working closely with the Kora team to integrate AI and technology into our work. They’ll lead the technical vision for business development, ensure technical excellence across all our project outputs, drive innovation in how we work, reinforce Zinc as a thought leader around the emerging issues of the day, and ensure Zinc remains at the forefront of behaviour change and strategic communications practice.
This role demands someone who combines deep expertise in intervention design, behaviour change, and strategic communications with the ability to lead multidisciplinary creative and insight teams. We are looking for a systems thinker who can translate complex problems into compelling solutions, and build rigorous and scalable methodologies. We want someone motivated by delivering real impact for our clients, with an agile, campaigns mindset, who wants to win.
What You’ll Be Doing
Technical Leadership and Innovation
- Lead the Head of Research and MREL, Creative Director, Head of Digital, and team of strategists — ensuring these functions operate as a high-performing, integrated unit
- Drive technical excellence and innovation across all of our project delivery including strategy, research, evaluation, digital, and creative work
- Work closely with the Kora Director to advance our AI and technology capabilities, ensuring the teams use Kora to enhance how we deliver insight, design interventions, and measure impact
- Champion quality standards across all client deliverables
- Codify and continuously improve Zinc’s methodologies across research and analysis, strategic planning, creative, digital, and campaigning
Technical Leadership for New Business
- Lead and write technical sections of major bids and proposals, ensuring they are strategically sound, methodologically rigorous, and creatively ambitious
- Ensure programming and strategy teams are developing new opportunities with existing clients by providing a steady drumbeat of ideas for innovations and uplifts
- Work with our Head of BD to map future opportunities, based on emerging policy issues and priorities
- Design innovative methodologies that differentiate Zinc’s offer and demonstrate our expertise to government clients
- Work with the Head of BD to identify opportunities where Zinc’s technical capabilities create competitive advantage
- Identify and attend fora where Zinc can build its reputation and convert that into new clients and projects
Strategy, Research, and Measurement
- Ensure tight integration between research, strategy, and MREL functions — so insights inform design, evaluation demonstrates impact, and learning is used to optimise our approach
- Oversee development of strategic frameworks and behavioural change approaches that advance Zinc’s practice
- Drive quality assurance for research design, data analysis, and evaluation methodologies
- Ensure all of our analytical products are rigorous, concise, compelling, and actionable
- Build Zinc’s reputation for thought leadership in behaviour change, strategic communications, and influence operations
Digital and Creative Excellence
- Guide digital innovation, ensuring Zinc adopts emerging technologies and platforms that advance client outcomes
- Ensure digital marketing and campaign success, ensuring work reaches target audiences and drives measurable behavioural change
- Oversee creative strategy and production, ensuring campaigns are compelling, culturally resonant, and strategically aligned
- Promote experimentation and learning — creating space for teams to pilot new approaches and tools
- Champion a campaigns mindset across our projects, ensuring everything we do is focused on delivering meaningful, measurable wins for our clients
People and Culture
- Build and mentor heads of department and strategists, fostering a culture of intellectual curiosity, rigour, and collaboration
- Contribute to executive-level discussions and decision-making
- Support personal development across technical functions, and build our bench of freelance talent
What We’re Looking For
Essential:
- 10+ years’ experience in leadership across behaviour change, strategic communications, behavioural science, or related fields
- Familiarity with digital product design and change management
- Demonstrated ability to lead multidisciplinary teams spanning strategy, research, digital, and creative functions
- Deep expertise in behaviour change frameworks (e.g., COM-B, EAST, B=MAP) and their application to complex interventions
- Outstanding written and oral communication skills, with ability to translate complex issues into actionable strategies
- Track record of leading and writing technical sections of major bids for government, defence, or international development clients
- Experience working with or strong interest in technology platforms, digital tools, and AI applications
- Collaborative, intellectually curious mindset with commitment to excellence and innovation
Desirable:
- Experience in defence, security, and/or countering disinformation
- Understanding of creative production and content strategy
- Experience with product development or platform-based services
- Experience with tech-first change management
- Active SC or DV security clearance (or eligibility to obtain)
Location and Working Arrangements
London-based, with regular office attendance expected (minimum 3 days per week). Some UK and occasional international travel required.
What We Offer
- Competitive salary and benefits package
- Opportunity to lead a growing, mission-driven organisation at a pivotal moment
- Collaborative, intellectually curious team committed to positive impact
- Involvement in cutting-edge work combining behavioural science, strategic communications, and AI innovation
To Apply
Please send your CV and a cover letter explaining why this role interests you and how your experience aligns with what we’re looking for.
