Job Description
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
We’re looking for a confident and proactive Executive Assistant to support and assist 3 C-suites employees.
You’ll work closely with a team of Executive Assistants and Personal Assistants, your core stakeholders and their team, representing Zopa internally and externally as a key point of contact.
The working hours are Monday - Friday, 09:00 - 17:30 and you’ll will be required to attend our Canary Wharf Office 3 days per week.
A day in the life:
Strategic calendar management – Proactively manage complex and fast-moving schedules for Zopa’s CFO, Chief People Officer and CCO. Balance competing priorities, coordinate internal and external meetings, and ensure their time is aligned to the business’s most important objectives.
International and domestic travel coordination – Plan and oversee all travel logistics, including flights, accommodation and ground transport, delivering seamless and well-structured itineraries.
Event Planning – We like to work hard, but also take time to celebrate the wins. You’ll need to plan fun and engaging events for teams.
Stakeholder coordination – Act as a central point of contact for senior internal and external stakeholders, supporting alignment across leadership priorities and regional initiatives.
Broader executive support – Provide flexible, high-level administrative support as required, adapting quickly to changing demands in a fast-paced environment. This includes cover when another EA is on annual leave
Team meeting support and engagement – Coordinate and support leadership and team meetings end-to-end, including agenda planning, materials preparation and follow-up actions. Help create an engaging and well-structured environment that encourages participation and clear decision-making.
Driving engagement and recognition – Partner with leadership to build moments of recognition into team forums, celebrating achievements and reinforcing Zopa’s values and priorities.
Action tracking and follow-through – Capture key decisions and actions, ensure clear ownership, and proactively follow up to maintain momentum and accountability across teams
About you:
You have proven experience working as an Executive Assistant or Personal Assistant for multiple stakeholders or CEO
Comfortable using Outlook, Slack and Zoom in day-to-day work
Highly organised with the ability to multitask and manage competing priorities
Proactive in your approach, taking initiative and anticipating needs, with clear communication
Forward-thinking, with a solution-oriented mindset
Thrive in fast-paced, dynamic environments
Positive, can-do attitude with a collaborative approach
#LI-LK1
At Zopa we value flexible ways of working.
We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.
You’ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
