Account Manager

at PartsSource Inc.

Job description

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Remi (a PartsSource company!) is a leading provider of equipment maintenance managed services for higher education, healthcare, government, and commercial organizations nationwide. Remi’s solution reduces a client’s cost of maintaining equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction.

Remi team members are deeply committed to transforming mission-critical operations. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Your Impact:

Reporting to the Director of Account Management at Remi, you will join a team of industry leaders. In this strategic role, your contributions will be critical in revenue growth, conducting business reviews, solving problems with the client and our responsive, cross-functional teams, all to enhance client retention, success, and satisfaction.

What You’ll Do

  • Building strong relationships with key stakeholders in assigned accounts, ensuring deep penetration across all relevant departments and stakeholders.
  • Drive expansion of Remi’s solution across your portfolio of state, county, and municipal governments accounts
  • Proactively conduct outbound calls daily to engage existing and new contacts.
  • Deliver at least two initial presentations weekly to new stakeholders or departments to broaden Remi’s footprint within assigned accounts.
  • Facilitate collaboration between internal teams—including pricing, vendor solutions, service delivery, and accounting—to provide comprehensive and long-term client solutions.
  • Drive revenue growth by building and maintaining a strong sales pipeline to 2.5x assigned quota.
  • Maintain and present an accurate weekly forecast of deal closures.
  • Conduct strategic account reviews, analyzing performance data to inform strategies and growth initiatives.
  • Spend approximately 20-25% of your time in-person meeting with clients, complemented by virtual meetings via Teams

What You’ll Bring

  • Bachelor’s degree in Business Administration, Marketing, or relevant experience.
  • 3-5 years of account management or sales experience, ideally within maintenance/service contract environments, government, or related B2B sectors.
  • Strong relationship-building skills with a customer-centric approach to account management.
  • Strategic mindset with proven ability to plan, forecast, and execute account growth strategies effectively.
  • Demonstrated ability to quarterback internal resources, creatively solve problems, and align solutions to client objectives.
  • Comfort with both farming existing accounts and hunting for new opportunities within established client relationships.
  • Strong organizational skills, adept at managing multiple priorities and consistently meeting deadlines.
  • Tech proficiency, specifically with CRM systems (preferably Salesforce or similar), Microsoft Office Suite, and related technologies.

Benefits & Perks

  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
  • Career and professional development through training, coaching and new experiences.
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
  • Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.

  • Read more about us here:

    • PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

    • PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023

    • WSJ: Bain Capital Private Equity Scoops Up PartsSource

    • PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required.

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