Job description
At Leadtech, we’ve been redefining digital businesses since 2009, creating innovative online solutions that reach millions of users every month. With a diverse team of over 700 members from 23+ nationalities, we’re united by a passion for creativity and collaboration.
We specialize in delivering user-centric experiences across web and mobile platforms, where people can connect with our products like never before.
We’re proud of our global reach and committed to fostering an inclusive workplace where every individual contributes to our shared vision of bringing cutting-edge projects to life. Learn more about our journey and mission on our About Us page!
About the role
Due to continuous growth, we are seeking an ambitious and detail-oriented Data Analyst – Payments Specialist to drive data-led insights and support our payments strategy during a critical expansion phase. As a fast-growing B2C company with a strong presence in the US and European markets, we are focused on scaling our brand, optimising payment performance, and enhancing fraud prevention. This role requires a strong analytical mindset and a deep understanding of digital payment ecosystems, transactional data, and customer behaviour. You will play a key role in analysing payment trends, identifying inefficiencies, preventing fraud, and enabling data-driven decision-making across our payments and risk operations.
Key Responsibilities:
You’re our perfect candidate if you:
- Investigate, prioritise, and document anomalies in payments data and fraud patterns to support rapid issue resolution and risk mitigation.
- Use advanced Excel skills (e.g., VLOOKUPs, pivot tables, IF conditions) to analyse payment transactions, identify unusual behaviour, and support reconciliation efforts.
- Ensure data accuracy across payment systems by validating transaction records and flagging inconsistencies or suspicious activity.
- Identify trends in payment failures, chargebacks, and fraud attempts to drive process improvements and reduce financial risk.
- Implement consumer data acquisition strategies and e-commerce analytics with a focus on optimising payment funnel performance and detecting fraud signals.
- Build and apply consumer segmentation and profiling models to detect high-risk behaviours and improve fraud prevention tactics.
- Respond to data analysis requests from fraud teams, compliance, finance, and operations with a focus on payment performance and fraud detection insights.
- Retrieve, clean, and prepare transactional data for deep analysis of payment patterns, fraud triggers, and refund behaviours.
- Contribute to daily, weekly, monthly, and annual reporting on payments KPIs, fraud rates, authorization success rates, and risk events.
- Perform in-depth analysis on large volumes of payments and fraud-related data using advanced techniques to extract actionable insights.
- Define and enforce data quality standards specific to payments and fraud monitoring systems, ensuring high confidence in real-time decisions.
- Maintain expertise in analytics tools and practices relevant to payments processing, fraud detection, and compliance reporting.
- Collaborate with engineering, product, risk, and business intelligence teams to embed data quality controls across payments and fraud pipelines.
- Create and optimise metrics and dashboards to monitor payment success, fraud incidents, transaction declines, and risk thresholds.
- Communicate key insights on payment performance and fraud trends to stakeholders, driving cross-functional initiatives for improvement.
- Research discrepancies in payment data and correct records to ensure accurate transaction histories and trustworthy reporting.
- Monitor real-time analytics dashboards for drops in payment success rates or spikes in fraud indicators, enabling swift investigation and escalation.
- Review and act on data control alerts related to payment processing, chargebacks, fraud scoring models, and transaction integrity.
- Continuously analyse payment flows to detect fraud attempts, reduce false positives, and improve approval rates through data-driven strategies.
Your expertise in a nutshell:
- 3+ years of experience as a Data Analyst, in payments, fraud, or transactional data.
- Strong SQL skills and experience with large datasets and relational databases.
- Proficient in BI/reporting tools (e.g., Tableau, Power BI, Looker) and Excel.
- Solid understanding of digital payment systems, chargebacks, fraud indicators, and PSPs.
- Experience with data modelling, ETL processes, and data quality best practices.
- Familiarity with Python, R, or statistical tools ( SPSS, SAS) is a plus.
- Strong analytical and problem-solving skills with keen attention to detail.
- Ability to communicate findings clearly to technical and non-technical stakeholders.
- Proactive, well-organized, and adaptable in a fast-paced environment.
- Fluent in English, both written and spoken.
- Bachelor’s degree in a relevant field (e.g., Statistics, Economics, Computer Science)
YOUR TEAM:
- We’re team-first. If you believe in the power of collaboration and thatthe team’s success is your success,then you’re one of us!
- Fun is fundamental. We believe in forming strong bonds in and outside the oce. That’s why we have a team-building budget and organize activities to enjoy ourselves.
- Positivity wins the day. Bring a positive attitude and communicate openly. Self-awareness and an openness to learn are always a plus.
WHY SHOULD YOU JOIN US?
Growth and career development
- At Leadtech, we prioritize your growth. Enjoy a flexible career path with personalized internal training and an annual budget for external learning opportunities.
Work-Life balance
- Benefit from a flexible schedule with flextime (7 - 9:30 a.m. start, 3:30 - 6 p.m. end) and the option of working full remote or from our Barcelona office. Enjoy free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August so you can savor summer!
Comprehensive benefits
- Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services).
- 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days!
Unique Perks
- If you wish to come, in our office in Barcelona you’ll find it complete with free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views.
- Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary.
Join us in an environment where you’re free to innovate, learn, and grow alongside passionate professionals. At Leadtech, you’ll tackle exciting challenges and be part of a vibrant team dedicated to delivering exceptional user experiences
Equal Employment Opportunity Employer
Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, and/or disabilities. All we need is your high energy, skills, and willingness to be part of a great project!
Location
You’ll have the flexibility to choose whether you’d like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you.
If you prefer to be surrounded with amazing people, our exceptional office is in Barcelona’s Blue Building, located right on the city’s seafront. Besides our stunning views, you’ll enjoy our office perks such as free fruit, snacks, and coffee and you’ll also be able to take part in our Mario Kart and table tennis competitions.
The personal data you provide will be used to manage your candidacy for the corporate selection processes that fit your profile. If you wish, you can exercise your rights of access, rectification or cancellation by sending a letter to Avenida Litoral, 12-14, 5ta planta, Barcelona 08005, or emailing us at [email protected], including a document that validates your identity.
