Director of Consultant Relations

  • Remote - United States

Remote

Business

Director

Job description

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Introduction:

In this high-impact role, you’ll take charge of managing and enhancing our relationships within the consulting and brokerage community. Collaborating closely with Partnerships and Sales leadership and internal departments, you’ll ensure our strategic priorities align with market influencer insights while maintaining a strong and consistent messaging strategy. Your expertise will also play a crucial role in educating industry consultants on our cutting-edge digital MSK therapy solutions, utilizing various communication channels.

What you’ll be doing:

  • Drives Sword’s relationships with key contacts in the consulting/brokerage community to ensure a strong preference and comprehensive understanding about our solutions and capability
  • Collaborates with key groups at Sword (product, marketing, sales, account management) to ensure our priorities are informed by needs and priorities expressed by market influencers
  • Partners closely with Sales and Customer Success to ensure consistency of message across various touch-points and assist RVPs in sourcing early stage opportunities associated with owned accounts
  • Educates consultants on our digital MSK therapy solution through response to leads, direct outbound contact, social media, face-to-face/web demonstrations, lunch & learns, and email campaigns
  • Document, map, and cultivate key contacts and offices within each firm
  • Articulate Sword differentiators and value prop in general, and when appropriate, on employer-specific opportunities
  • Maximize the value of Sword participation in various firm-specific vendor management initiatives.
  • Facilitate periodic top-to-top meetings to discuss trends, successes, and opportunities to grow together
  • Facilitate annual cycle of meetings to further relationships and build understanding of Sword solutions and capabilities
  • Coordinate Sword participation in events sponsored by the consulting firms which further our mutual business opportunities
  • Build pipeline of qualified opportunities for designated markets
  • Provide regular, accurate forecasts and update lead status using Salesforce.com
  • Manage our Alliance Team’s Salesforce.com database for your specific firms

What you need to have:

  • Has 3+ years of experience interfacing with major benefits consulting firms, for example -  Willis Towers Watson, Aon, Mercer, Lockton, Gallagher, USI, HUB, MMA, etc.
  • Strong sales and prospecting prowess. This role requires creating new and perpetuating existing relationships in order to generate sales opportunities.
  • Demonstrated experience in rapport building, business development and pipeline generation.
  • Excellent presentation skills
  • Is a hard working, self-motivated person with an itch to be a part of an emerging AI med-tech startup
  • Is intellectually curious with sophisticated communication skills
  • Has demonstrated the ability to learn complex enterprise software solutions and use that knowledge to sell to prospects
  • Has experience with Salesforce or similar CRM

What we would love to see:

  • Experience with AI-driven healthcare solutions.
  • Background in managing global alliances.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*

• Life and AD&D Insurance*

• Financial advisory services*

• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*

• Health Savings Account*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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