Job description
About Us
If you think healthcare is broken, we want you. If you think the solution is marrying old-fashioned clinical expertise and new-fashioned telehealth tech, we need you. At Candid, we’re doctors and data geeks, artists and changemakers, care specialists and tech futurists. As we grow our team, we’re looking for people who are as passionate about their craft as they are about changing lives one smile at a time.
On our team, you’ll help make oral health more affordable and accessible than ever before. We believe a life of candid self-expression is a rich life. And our clear aligner therapy helps people across the country straighten their smiles, grow their confidence, and live as their truest selves.
If you’re ready to sharpen your skills, have a huge impact, and help solve healthcare, join us.
Role
As our Director of Strategic Partnerships, you’ll play a foundational role in accelerating growth by identifying, structuring, and managing strategic partnerships with high-value channel partners. This role will directly influence the growth of the business and the growth of our burgeoning provider community.
You’ll own the full lifecycle of our partner relationships, from identifying and closing new opportunities to ensuring partners are successful and driving meaningful revenue. This role requires someone who can think big, execute fast, and rally cross-functional teams around complex rollouts.
This is a remote role. We are open to candidates located in the United States.
What You’ll Do
- Source and engage new partners directly and through collaboration with our field sales team
- Nurture both new and existing partnerships with regular touchpoints (in-person and remote)
- Structure partner deals and ensure legal agreements are executed
- Lead partner onboarding and field education to ensure successful rollout and integration
- Act as the primary point of contact for partner success, support, and escalations
- Collaborate with the CEO, CSO, sales, revenue strategy, and operations teams to ensure strong implementation
- Maintain a structured pipeline with detailed tracking and clear internal communication
- Drive performance improvement across partners — scaling what works and fixing what doesn’t
- Represent Candid at relevant industry events and help deliver engaging and impactful presentations
What You’ll Need
- A strong track record in building and managing strategic partnerships (dental experience is a strong plus)
- Demonstrated ability to grow and maintain a book of business of high-value partners
- Comfortable working in collaborative environments, navigating fast-moving teams, and contributing to a shared vision
- Analytical and detail-oriented, with fluency in data tools and pipeline tracking
- Ability to bring thoughtful questions, curiosity, and new ideas that push the business forward
- Strong work ethic and personal accountability
- Fast learner with the drive to take on challenges and the agility to adapt along the way
- Willing to travel 50%
Pay & Perks
- Competitive compensation
- Stock option plan to give our employees a direct stake in Candid’s success
- Unlimited PTO to give our employees a little extra R&R when they need it
- Work from home stipend
- Comprehensive health coverage (medical, dental, vision) and generous parental leave
- Significant discount on our customized treatment plans and aligners
- You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning
Base compensation for this role is $150,000 annually plus a performance-based variable. Our compensation ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other perks. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have an option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors.
Values
- Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more.
- Drive Results - Results matter. From closing a tooth gap to opening a new account—we set clear intentions, align around measurable goals, and take accountability for the outcomes.
- Commit to Growth - To change the face of oral health care, we have to keep growing—as individuals, as teams, and as a company. We approach problems with a beginner’s mindset and continuously pursue improvement.
- Embrace Candor- To create the environment we want to be a part of, we have to stay aligned—that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate.
- Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other’s strengths, inspire new solutions, and share in our success.
EEOC
Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it’s the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we’re all about.
We’re proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.
